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Our Ricoh Aficio 2020 is jamming on the right side and the paper gets caught in the black ? inside the right side door. ???

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  • santosj27
    santosj27 Mar 22, 2011

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If you're talking about the duplexer door not shutting after the paper jam, check if the transfer roller has fallen off into the printer which is preventing the door from closing.

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I have af 2035/45 ricoh i am facing paper jamming at exit unit. i have done replaced sensors and bicu board and check all related wiring, but couldn,t find solution.


paper jam in aficio hasnt reset . but you must check all doors .it may be one door in your machin is open .more than more right door check it

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My ricoh aficio 1035 shows a paper jam and it is cleared. There is nothing in the pathway. It continues to say there is a paper jam. What can I do? I've taken it apart in the area of the jam and...


There is an actuator type sensor between 1st paper tray and reg sensor.sometimes a piece of paper gets stuck there. Open the door on right dude and shine s torch down u may c a piece there. If not go into service mode and do an smc print and identify sensor with jam and test it in input mode.

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ok mate. when you open the right cover, there is a registration roller on the side. the registration roller is black one. it is visible from the side. rotate that roller and the paper should come up. rotate that roller with hand.there is a small piece of paper stuck below that registration roller which is not visible.

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I need aficio af 2020 software and driver to download


To download the driver for Ricoh Aficio 2020 follow these .steps :

1. Go to the link below

Driver download for Ricoh Aficio 2020

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Clean the paper sensors and move the actuators.Open and close front door to reset malfunction.

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Im assuming that you are referring to the Z as the jam light. In that case the operation panel will tell you what part of the machine is jammed by displaying a diagram and a letter that corresponds to a chart that you will see when you open the front door. make sure to open all the doors then close them to reset jam code (there is a hidden door on the right lower side called the A door) Good luck

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There is not a reset for jams in service mode. Did you open and close all the doors and make sure they are closed all the way. Most likely you still have a small piece of paper left some where in the paper path or you may have a broken sensor flag.

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There are pressure release levers on the fuser --- if they are not in the correct position they will not apply the proper pressure and you will get jamming in that area. The levers are either a light green, light blue or plain black. They should be on the left and right side ( looking in at the fuser. Turn/ flip them and check.

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The B is saying there is a jam in the right hand side of the machine. You may have fuser stripper fingers popped out of place causing it to jam or you may have a torn off piece of paper stuck between the registration rollers. Try spinning the black and silver rollers by hand and see if any paper comes out.

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