Whenever I turn on my Nuvi 200 it shows the mass storage mode icon and will not display maps. How do I get rid of this problem?

Hello,

When the Garmin shows the picture of a computer, it means that the Nuvi is in mass storage mode. This mode is used to load software and map updates to the Nuvi and will usually go into this mode when connected to a computer or improper USB cable.
If this is occurring when it is connected to the vehicle power cable, chances are that the vehicle power cable is the wrong one.
You may also want to contact Garmin Tech Support for assistance.
1-800-800-1020

Hi,

1. Connect Nuvi3xx to PC vis USB Cable for 7xx to go into
mass storage mode.
2. Slide Power Switch to the right (LOCK Position)
3. Click the "Safely Remove Hardware" icon in system
Tray on PC (Lower Right)
4. Click on "Safely remove USB Mass Storage Device -
Drives(x:and y:)" x: = mass storage for the 3xx and y: = the
SD card if one is installed
5. WAIT for 3xx to Boot UP.
6. After 360 Boots UP slide power switch to center
position

I updated my Nuvi 40 with the latest software and it will not reboot into GPS mode with the usb cable connected. It used to work. I have figured out how to get it to charge with a standard USB cable:
1) Power it on.2) Press the battery icon for 8 seconds - it will enter TEST mode.3) Plug in your USB cable from the PC to the Nuvi - the screen will change to say charging.4) Press the power button 3 times rapidly - it will say Charging across the screen and it will go dim and then dark.5) To wake it up and use GPS mode while charging simply press the power button 3 times rapidly, again.
Works Great!

1) Disconnecting the nuvi from the charging cable.

2) Press and hold the battery meter icon for 8 seconds. This puts the nuvi into "system test" mode.

3) Plug in the power cable.

4) Click "Exit." The nuvi should now reboot, but remain in GPS mode!

When you plug it into your computer the satnav is meant to go into the mass storage mode. It should charge but it charges at only half the speed it would with a charger (i.e. it takes approx 8 hours to charge.)

If your device is currently experiencing the following symptoms it may need to come in for service/repair:

• The device powers on and freezes at the Garmin logo with no trademark or copywrite info displayed on the device which normally shows up below the logo. The device will not display the Main Menu and will not go into Mass Storage Mode.
• The device powers on and freezes at the Garmin logo and then flashes a white screen briefly. The device then begins a loop of showing the Garmin logo and then flashes the white screen over and over again. The device will not display the Main Menu and will not go into Mass Storage Mode.
• The device powers on and then freezes or shuts down when displaying the Loading Maps screen.

For service/repair of a device due to the three symptoms listed above please select "No - I would like to submit a follow up email" below this article. You will be taken to an email form that you can submit to obtain a Return Material Authorization number.
Please note: It is important to completely fill out the form with as much information as possible including:

• Market Name: On the Road
• Serial Number (listed on the bottom of the device)
• Question Type: Repair Information
• Provide a short description of your problem or question: nuvi frozen on Garmin Logo
• Full Name
• Contact Phone Number
• Shipping Address

If your device is currently experiencing the following symptoms it may need to come in for service/repair:

• The device powers on and freezes at the Garmin logo with no trademark or copywrite info displayed on the device which normally shows up below the logo. The device will not display the Main Menu and will not go into Mass Storage Mode.
• The device powers on and freezes at the Garmin logo and then flashes a white screen briefly. The device then begins a loop of showing the Garmin logo and then flashes the white screen over and over again. The device will not display the Main Menu and will not go into Mass Storage Mode.
• The device powers on and then freezes or shuts down when displaying the Loading Maps screen.

For service/repair of a device due to the three symptoms listed above please select "No - I would like to submit a follow up email" below this article. You will be taken to an email form that you can submit to obtain a Return Material Authorization number.
Please note: It is important to completely fill out the form with as much information as possible including:

• Market Name: On the Road
• Serial Number (listed on the bottom of the device)
• Question Type: Repair Information
• Provide a short description of your problem or question: nuvi frozen on Garmin Logo
• Full Name
• Contact Phone Number
• Shipping Address

If your device is currently experiencing the following symptoms it may need to come in for service/repair:

• The device powers on and freezes at the Garmin logo with no trademark or copywrite info displayed on the device which normally shows up below the logo. The device will not display the Main Menu and will not go into Mass Storage Mode.
• The device powers on and freezes at the Garmin logo and then flashes a white screen briefly. The device then begins a loop of showing the Garmin logo and then flashes the white screen over and over again. The device will not display the Main Menu and will not go into Mass Storage Mode.
• The device powers on and then freezes or shuts down when displaying the Loading Maps screen.

For service/repair of a device due to the three symptoms listed above please select "No - I would like to submit a follow up email" below this article. You will be taken to an email form that you can submit to obtain a Return Material Authorization number.
Please note: It is important to completely fill out the form with as much information as possible including:

• Market Name: On the Road
• Serial Number (listed on the bottom of the device)
• Question Type: Repair Information
• Provide a short description of your problem or question: nuvi frozen on Garmin Logo
• Full Name
• Contact Phone Number
• Shipping Address

Connect to a computer with your usb cable. Use the safe disconnetion function on you computer (one of the small icons on the down right side of the screen toolbar).

It has gone into "Mass Storage Mode" because it thinks it is connected to a computer. Are you using something other than the Garmin power cord such as a cell phone charger?