Question about HP Photosmart D7360 All-In-One InkJet Printer

1 Answer

HP Photosmart D7360

Printer ran out of Magemta cartridge ink. Installed a new cartridge, and printer says that cartridge is empty and will not print. Installed another new cartridge - same message. Photosmart d7360 fails to print. Says the pink cartridge is empty, but the ink level display looks ok. Installed a new cartrridge, same failure. Diagnostic utility says all is OK, but still fails to print test page from hp diagnostic utility. Rebooted printer, rebooteds computer, disconnected and reconnected USB cable, stll faqils to print and reports not enuf ink.

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  • 3 more comments 
  • alandav Sep 13, 2008

    Only difference was it was cyan



  • bellarockera Apr 18, 2009

    Yellow one its my problem!! somebody Know How to Fix it??

  • Anonymous Mar 14, 2014

    HP Photosmart D7360 printer jams paper and black lines of ink are on back of every piece I take out. I've never had a problem with this printer. Does it need to be cleaned?

  • Anonymous Mar 19, 2014

    no responding message but except I don't see the ink level, everything is ok.

  • Anonymous Mar 28, 2014

    printer will not respond to any command after installing new ink cartridge

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1 Answer

HP support decided it could not be repaired on line, agreed to replace it but found it was a few days out of waranty...so it is dead in the water. Probably not cost effective to repair it.

Posted on Aug 04, 2008

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