Question about Lexmark X3550 All-In-One Printer

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Lexmark 3500 wireless

Works great, but recently installed very high quality ink cartridge (but not the lexmark factory at rip off prices). First the printer makes it very difficult to print by constantly warning me it doesn't have factory ink.

Now it's just told me the colour is empty, which is just not possible, it's hardly used any of the ink.

I think lexmark has set me up so they can rip me off by making me buy massively over priced ink cartridges. Any way I can get the printer to use the ink in the non-lexmark cartridge? I bought a black and a color print cartridge that said Lexmak cartridge but the color #31 cartridge did not work in my printer. I have Lexmark x3550-4550. I went back and bought a #24 color cartridge and it works but now I have a grinding sound from the inside, I think it is a roller. What do I do?

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  • Anonymous Oct 24, 2008

    Hi, I have the same problem. I bought a new cartrige. If I can not fix it before the new one expires, I will take the printer/scanner/fax to goodwill and never buy this brand again. This should be illegal.

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I have put in genuine Lexmark ink catridges but an error states incorrect cartridge can anyone help.

Posted on Mar 29, 2010

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No solution except not to ever buy lexmark again --my printer 3500 is a sandwich short of lunatic and yes ive just found out the catridges are insanely priced.

Posted on Apr 08, 2010

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Sorry for the bad news:


Extracted from Lexmark’s web site: www.lexmark.com
Lexmark End User Statement of Limited Warranty for Supplies
Lexmark International, Inc. Lexington, KY
Not Covered:
Warranty Service does not include repair or exchange when the problem results from accident, disaster, misuse, abuse, non-Lexmark modification (including refilling, tampered with in any way or remanufacturing), improper storage, malfunctioning equipment, laser print cartridges which are simply empty as a result of normal use, or normal wear and tear. Character or page yield is also not covered by warranty service, as it is influenced by customer application, printer contrast settings, operating environments, printer condition, and paper type.
Don

Posted on May 13, 2009

  • Don  Farrell
    Don Farrell May 14, 2009

    Go back to the people that sold you the cartridges and ask them to find out the problem and fix it.



    Lexmark does not now support or condone the use of OEM ink refills or tampered cartridges.



    According to their web site you will void the warranty.



    Sorry for the bad news but there is no way Lexmark can troubleshoot problems caused by third party products. Particulary with print quality problems.



    Don

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