Question about Sony Reader Touch PRS-600

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This is locked up on opening page, i have tried all the suggested solutions, i.e. press reset for 15 seconds, them on /off 3 times !!,, I have now removed the back and disconected the battery, but the screen is still showing opening book with no power connected, why ?? i would wellcome your advice, we have 2 ebooks both the same. the other has never had a problem !! we purchased them from america on the internet, so dont want to return it,by post, it is 6 months old. kind regards john ( in france )

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HELLO JOHN
ITS GOOD YOU HAVE A E-READER SONY IS A GOOD BRAND AND THE PROBLEM WHICH TYOU ARE FACING IS A NEW ONE.
BUT ONCE YOU REMOVE THE BATTERY THE DISPLAY MUST TURN OFF BUT IN YOUR CASE ITS REVERSE SO JUSTY TRY DISMANDELING THE READER COMPLETLY AND THEN INIDE THERE WILL BE AOCKET FOR THE DISPLAY REMOVE THE SOCKET AND REPLUG IT AGAIN. AND SCREW THE READER AGAIN. THIS WILL WORK UP
THANK YOU

Posted on Mar 22, 2011

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