Question about LaCie Rikiki Go 1TB USB 2.0 Portable - Silver - 301946 Hard Drive

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My laptop doesn't recognize Lacie Rikiki Go 1TB. I have USB 2.0; and I couldn't find the drive in the Computer folder. Please help.

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  • roblau99 Mar 22, 2011

    Hello Peter,
    Thanks very much. I'm running on Windows Vista. After few attempts plugging in and out, the drive appears. Wonder it will happen again next time. I must say the drive is working very slowly and it takes a long time to transfer the files over. Is there something I can do to make it go faster? Thanks again for your help.

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Hello roblau99:
First lets try this. Shutdown your laptop and reboot. Once your up and running, plug in your portable hard drive. You might try a different USB port. If windows doesn't let you know its there then you need to look for it by going into your administration tools menu. Of course this depends on what version of windows your are running, if it is windows.
Maybe you can answer this? Have you been disconnecting that hard drive without telling windows you are going to disconnect it first? If the answer is yes you may have corrupted that drive which is why windows is not recognizing it.
Good Luck and just let me know if you need more help.
Sincerely, Peter N.

Posted on Mar 22, 2011

  • PNiss Mar 23, 2011

    First off make sure your Windows Vista has Service Pack 2 (SP2).
    And this might help confuse you even more but this link has several fixes for the USB problems in Vista.http://forums.cnet.com/7723-12546_102-21...

    And HERE:http://www.kingston.com/support/USBFLASH...
    Don't forget to click the thumbs up if this helps.
    Your friend, Peter

  • PNiss Mar 23, 2011

    Almost forgot be sure and defrag that hard drive that might speed it up a bit.
    Peter

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