Question about Samsung Washing Machines
Hi from retired Englishman in SW France,
Because you say it will not empty and before calling for repair try this- but no promises as I do not know your particular machine's 'SL' fault code. I would gently suggest as a first step that you clean the drain motor lint tray/filter. So many 'faults' are caused by blocked filters and many machines will not even go to spin or release the door lock if there is any water still left inside.
As for repair person in your area- sorry. I doubt anyone on this forum could give you that information. It's just made up of ordinary guys and gals, probably at home, from all over the world, with experience of addressing problems and giving guidance for free on the web ;-0)
You will either have to search in telephone directories OR stay on line and search for 'samsung washer service' for instance or 'samsung washer spares' and hope that you can find someone reasonably local. Sorry again ;-0(
Here are my guidance notes for checking both the drain filter and the drain motor ;-0)
If you are unsure where the filter is, it is often behind the front lower (kick) panel (or in some machines at the rear in an awkward position!) and most are held in by a round cover/knob. Sometimes the filter will not come out with the cover and you will have to persuade it to come out to play!
REMOVE POWER AND ENSURE YOU HAVE A WATER RECEPTACLE/RAGS TO SOAK UP THE WATER WHICH IS BOUND TO POUR OUT!
It's surprising what people have found in theirs! It is always worthwhile checking it on a regular basis.
Now- whilst the filter is removed it is normally possible to see the drain motor and ensure it is not jammed by a foreign object such as a needle or a toothpick. It should be able to be turned by hand/finger- the power IS OFF!
At this point it is also possible to test if the motor works. No clothes or water in the machine, select a spin cycle and put the power back on. You should be able to see the motor turning at some point, possibly straight away. If it doesn't work then the motor is malfunctioning!
Hope the filter is the problem and good luck!
Posted on Mar 22, 2011
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Repairman (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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