Question about HP LaserJet 4000 Printer

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13.2 paper jam/open tray error, but its not. It doesn't make the right sounds when initialising, no motor running.

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Hello There,

After working with HP for quite sometime,

here is what i recoimmend.

1.Ensure that paper trays are loaded properly, so that paper can feed from the tray
2.Check the input area for obstructions, such as paper in the path or visible damage to the paper path near Tray 1.
3.Remove the print cartridge and lift the green handle attached to the metal plate underneath to check for paper in the paper path.
NOTE: Try swapping the tray and print cartridge with one from different printer, same model. Determine if issue follows the tray or the print cartridge.
4.Ensure that paper is feeding correctly from the appropriate tray (try using a freshly opened **** of paper).
a.Inspect the pickup assembly by removing the paper tray in question to look inside the printer.
b.Locate the rubber roller with a purple, plastic hub (paper feed roller).
c.Locate the paper pickup assembly that is directly behind the paper feed roller. The paper pickup assembly consists of a shaft with four half-moon shaped rubber and white plastic rollers attached to it.
d.Rotate the shaft to locate the half-moon rollers and ensure that it turns easily.
e.Locate the black plastic coupler shaped like a dog bone that is immediately to the right of the shaft .
f.If either the pickup assembly or the coupler is missing or damaged, the printer will need to be serviced.
5.Do not fan paper to separate, bend the **** into a U shape to break the sheets free from one another.

NOTE: If the steps listed in this document do not return the printer to a READY state, service may be required. Contact the HP Customer Care Center for more information
Please feel free to leave a testimonial if this works and please do not forget to click 4 thumbs.

Cheers!

Posted on Mar 22, 2011

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Green light flashes 7 times


LED Blinking in Orange/Green:

2 times: No paper. (ASF) [1000]; Set the paper in the ASF, and press the Resume/Cancel button.No CD-R tray. [1001]*1; Set the CD-R tray, and press the Resume/Cancel button.
No paper in the cassette. [1003]; Set the paper in the cassette, and press the Resume/Cancel button.

3 times: Paper jam. [1300]; Remove the jammed paper, and press the Resume/Cancel button.
Paper jam in the under guide. [1304]
Paper jam in the rear guide.[1303]
Front door closed. [1250]; Open the paper output tray.

4 times: No ink.[1601 / 1611 / 1612 / 1613]; Replace the empty ink tank(s), or press the Resume/Cancel button. Pressing the Resume/Cancelbutton will exit the error without ink tank replacement, however, ink may run out during printing.

5 times: The print head is not installed [1401], or it is not properly installed (EEPROM data of the print head is faulty) [1403 /1405]. Install the print head properly, and close the access cover. Or, with the print head installed, turn the printer off and on.

6 times: Inner cover open. [1841]*2; Close the inner cover, and press the Resume/Cancel button.
Inner cover open (during printing on paper). [1846]*2; Close the inner cover, and press the Resume/Cancel button.
CD-R tray guide closed (during CD-R printing).[1850 / 1855]*1; Open the CD-R tray guide, set the
CD-R tray properly, and press the Resume/Cancel button.
CD-R tray guide open (during printing to paper). [1851 /1856]*1; Close the CD-R tray guide, and press the Resume/Cancel button.

7 times:No CD-R or DVD-R. [1002] After setting a CD-R or DVD-R in the tray, set the tray in the tray guide, and press the Resume/Cancel button.

8 times: Warning: The waste ink absorber becomes almost full (approx. 95% of the maximum capacity). [1700]; Pressing the Resume/Cancel button will exit the error, and enable printing. The service call error, indicating the waste ink absorber is full, is likely to occur soon.
In repair servicing, replace the bottom case unit (QM2-1249), or the ink absorbers (QC1-4222 / 4223 / 4224 / 4263 / 4264 / 4864).

9 times: The connected digital camera or digital video camera does not support Camera Direct Printing. [2001]; After removing the cable between the camera and the printer, press the Resume/Cancel button, and
re-connect the cable.

10 times: Automatic duplex printing cannot be performed (paper size not supported). [1310]; Press the Resume/Cancel button to eject the paper being used at error occurrence. Printing will resume from on the front side of the next page.

11 times: Failed in automatic print head alignment. [2500]; Press the Resume/Cancel button, and after confirming the following, perform print head alignment again: - Set an appropriate type and size of paper (plain paper, A4 or letter). - Check that the nozzle check pattern is properly printed (all ink ejected, no faint printing). - Protect the paper output slot from exposure to excessive light.
Access cover open. [1200]; Close the access cover.



LED Blinking in Orange and Green Alternately, or Lit in Orange:

2 times: Carriage error [5100]
3 times: Paper feed error [6000]
4 times: Purge unit error [5C00]
5 times: ASF (cam) sensor error [5700]
6 times: Internal temperature error [5400]
7 times: Waste ink absorber full [5B00]
8 times: Print head temperature rise error [5200]
9 times: EEPROM error [6800]
11 times: Carriage lift mechanism error [5110]
12 times: AP position error [6A00]
13 times: Paper feed position error [6B00]
14 times: Paper feed cam sensor error [6B10]
15 times: USB Host VBUS overcurrent [9000]
16 times: Valve sensor error [6C00]
17 times: Motor driver error [6D00]
20 times: Other hardware error [6500]
Continuous alternate blinking: rom error

Aug 31, 2014 | Canon PIXMA iP2000

1 Answer

My canon pixma ip2000 lights flashing 7 times


LED Blinking in Orange:

2 times: No paper. (ASF) [1000]; Set the paper in the ASF, and press the Resume/Cancel button.No CD-R tray. [1001]*1; Set the CD-R tray, and press the Resume/Cancel button.
No paper in the cassette. [1003]; Set the paper in the cassette, and press the Resume/Cancel button.

3 times: Paper jam. [1300]; Remove the jammed paper, and press the Resume/Cancel button.
Paper jam in the under guide. [1304]
Paper jam in the rear guide.[1303]
Front door closed. [1250]; Open the paper output tray.

4 times: No ink.[1601 / 1611 / 1612 / 1613]; Replace the empty ink tank(s), or press the Resume/Cancel button. Pressing the Resume/Cancelbutton will exit the error without ink tank replacement, however, ink may run out during printing.

5 times: The print head is not installed [1401], or it is not properly installed (EEPROM data of the print head is faulty) [1403 /1405]. Install the print head properly, and close the access cover. Or, with the print head installed, turn the printer off and on.

6 times: Inner cover open. [1841]*2; Close the inner cover, and press the Resume/Cancel button.
Inner cover open (during printing on paper). [1846]*2; Close the inner cover, and press the Resume/Cancel button.
CD-R tray guide closed (during CD-R printing).[1850 / 1855]*1; Open the CD-R tray guide, set the
CD-R tray properly, and press the Resume/Cancel button.
CD-R tray guide open (during printing to paper). [1851 /1856]*1; Close the CD-R tray guide, and press the Resume/Cancel button.

7 times:No CD-R or DVD-R. [1002] After setting a CD-R or DVD-R in the tray, set the tray in the tray guide, and press the Resume/Cancel button.

8 times: Warning: The waste ink absorber becomes almost full (approx. 95% of the maximum capacity). [1700]; Pressing the Resume/Cancel button will exit the error, and enable printing. The service call error, indicating the waste ink absorber is full, is likely to occur soon.
In repair servicing, replace the bottom case unit (QM2-1249), or the ink absorbers (QC1-4222 / 4223 / 4224 / 4263 / 4264 / 4864).

9 times: The connected digital camera or digital video camera does not support Camera Direct Printing. [2001]; After removing the cable between the camera and the printer, press the Resume/Cancel button, and
re-connect the cable.

10 times: Automatic duplex printing cannot be performed (paper size not supported). [1310]; Press the Resume/Cancel button to eject the paper being used at error occurrence. Printing will resume from on the front side of the next page.

11 times: Failed in automatic print head alignment. [2500]; Press the Resume/Cancel button, and after confirming the following, perform print head alignment again: - Set an appropriate type and size of paper (plain paper, A4 or letter). - Check that the nozzle check pattern is properly printed (all ink ejected, no faint printing). - Protect the paper output slot from exposure to excessive light.
Access cover open. [1200]; Close the access cover.



LED Blinking in Orange and Green Alternately, or Lit in Orange:

2 times: Carriage error [5100]
3 times: Paper feed error [6000]
4 times: Purge unit error [5C00]
5 times: ASF (cam) sensor error [5700]
6 times: Internal temperature error [5400]
7 times: Waste ink absorber full [5B00]
8 times: Print head temperature rise error [5200]
9 times: EEPROM error [6800]
11 times: Carriage lift mechanism error [5110]
12 times: AP position error [6A00]
13 times: Paper feed position error [6B00]
14 times: Paper feed cam sensor error [6B10]
15 times: USB Host VBUS overcurrent [9000]
16 times: Valve sensor error [6C00]
17 times: Motor driver error [6D00]
20 times: Other hardware error [6500]
Continuous alternate blinking: rom error

Aug 31, 2014 | Canon PIXMA iP2000

1 Answer

When i switch on my photocopier tohiba 2860, it asks for service and gives an error code 08221-918100. what could be the problem?


Hi tkasirye,

Welcome to Fixya.

You may need to check again the error code. According to the manufacturer's checklist for error codes, only the following are documented;

  1. Error Codes - Toshiba 2860

  1. "E01" Paper jam inside machine. "E02" Paper jam near the fuser. "E03" Paper jammed inside machine when power supply is switched on. "E04" Front cover open while copying. "E05" Paper jam near the aligning roller "E08" Paper jam at stacking area in the ADU "E11" Paper feeding jam at the ADU "E12" Manual feeding jam "E13" Paper jam from cassette 1 "E14" Paper jam from cassette 2 "E15" Paper jam from cassette 3 "E16" Paper jam from cassette 4 "E17" Paper jam from cassette 5 "E19" Paper jam from the LCF "E21" Paper jam in transport route 1 (LCF) "E22" Paper jam in transport route 2 (COPIER) "E23" Paper jam in transport route 3 (ALIGNING) "E25" Paper jam in transport route 4 (PFP) "E71" Original feed jam in ADF "E72" Original transporting jam in ADF "E73" Original exiting jam in ADF "E75" 2nd original feeding jam "E81" Paper jam before sorter "E82" Paper jam in sorter "E83" Sorter early arrival jam "E84" Paper in sorter when power is turned on "E85" Joint open jam while copying "E88" Paper jam outside the sorter bin "C01" Abnormal operation of the copier main motor "C04" Abnormal operation of the PFP main motor "C05" Abnormal operation of the ADU main motor "C11" Abnormal operation of the ADU side motor "C12" Abnormal operation of the ADU end motor "C13" Abnormal operation of the upper cassette tray "C14" Abnormal operation of the lower cassette tray "C15" Abnormal operation of the PFP upper cassette tray "C16" Abnormal operation of the PFP middle cassette tray "C17" Abnormal operation of the PFP lower cassette tray "C18" Abnormal operation of the LCF tray "C21" Optics carriage initialize error "C22" Lens initialize error "C23" Mirror initialize error "C26" Faulty exposure lamp "C33" Easy set-up is failed "C35" Developer material exists at the transfer separation adjustment "C41" Faulty thermistor or heater "C43" Faulty thermistor "C44" Faulty heater "C45" Sub thermistor is open
Shoulg you not find any of these mentioned error codes, I suggest you contact the tech support especially if the machine is still under warranty.

Hope this helps.

Takasashi

Jul 05, 2011 | Toshiba Office Equipment & Supplies

2 Answers

Well, I did everything your steps said to do but that did not fix the problem. When all is done and turned back to online, the printer buzzes and flashes the 13 paper jam again; however, there is no paper...


If your printer makes a load clicking sound and then shows "paper jam" then the problem is a broken drive motor gear. This is a very common problem with this unit. The nylon gear on the drive motor becomes brittle due to the age of the unit and cracks. When this happens the gear teeth do not mesh with the other gears and you get the grinding and clicking sound, and no paper pickup. You can change the gear yourself. The drive gear is available here:

http://www.ccl-la.com/catalog/product_info.php?cPath=24_41_49&products_id=61

And here is a video showing how to install it:


Jan 28, 2011 | HP LaserJet 4p Printer

1 Answer

HP 3005dn Printer Tray 1 paper jam error


If message in display panel reads [13.XX PAPER JAM [LOCATION]]Media is jammed at the specified location (and possibly at other locations). If the message persists after all jams have been cleared, a sensor or sensor lever might be stuck or broken.
Soln.
For all jam messages, do the following: 1. Remove jammed print media from the specified location. Check the entire paper path for other pieces of media in the path. 2. Open and close the top cover to clear the message. 3. Check sensors and flags in the paper path for proper operation.

For message 3.0 PAPER JAM [LOCATION]
means
A non-specific paper jam occurred.
Soln
1. Remove jammed media from the specified location. 2. Verify the paper tray is fully closed. 3. Inspect and/or replace the feed and separation rollers. 4. Ensure there is no obstruction in the path, such as a torn piece of paper. 5. Open and close the top cover to clear the message. 6. Check sensors and flags for proper operation.

For more help check yhis site

http://www.printertechs.com/tech/error-codes/error-codes-0-19.php

Nov 26, 2010 | HP LaserJet P3005n Printer

1 Answer

Error 241.1 Paper Jam. I have reseated the tray


Brand New T652n lexmark printer get a paper jam every time! just opened and haven't been able to print one paper. Doesn't matter if you print from tray one or tray two. It gets stuck right after the rollers pick it up and try to send it to the toner. Any suggestions? I've tried to reseat the toner, plain paper, sized the paper correctly, I've tried just about everything I can think of! I can feed paper manually through the top tray, and it will print. But, just using the manual tray defeats the purpose of the other two trays. Anyone else having this issue?

May 26, 2010 | Dell 5310n Laser Printer

3 Answers

PAPER JAM ERROR 201.02


if you are gettiing a 201 error without any paper in the printer you will need change the main motor drive if it fails to initialize this is the error that will show up and there is no other way to reset it

Mar 20, 2009 | Lexmark T640 Laser Printer

1 Answer

Flashing light


Here is what HP has on the subject of the triangle light flashing:
c00028322.gif 1 - Attention Light 2 - Ready Light 3 - Go Light Figure 2: Printer light key c00028323.gif 1 - Symbol for light off 2 - Symbol for light on 3 - Symbol for light blinking
c00028328.gif Door open, media out, no print cartridge, or media jam

The printer is in an error state that requires operator intervention or help. Check the following:
  • The print cartridge door is completely closed.
  • Media is loaded.
  • The print cartridge is correctly installed in the printer.
  • There is no media jam.

Figure 8: Paper jam c00028328.gif 13.JJ.NT JAM IN TRAY 1

13.JJ.NT JAM IN TRAY X

The Attention LED is blinking. Check paper loading then open and close top cover.

When there is a jam in tray 1, verify the paper is loaded correctly, open and close the top cover. Pressing GO is ignored.

When there is a jam in tray X, verify the paper is loaded correctly, open and close the top cover. Pressing GO is ignored. These are the error explanations for just the flashing triangle light, there are many more, but none for just the flashing triangle.

If the light pattern is different let me know (other lights on as well)
-Hope this helps.

May 28, 2008 | HP LaserJet 1012 Printer

1 Answer

Error 13-jam paper HP Laser 4+


HP LaserJet 4, 4m, 4 Plus and 4m Plus Series Printers - False Error Message 13 PAPER JAM ISSUE: After clearing all jammed paper from the HP LaserJet 4, 4m, 4 Plus, or 4m Plus series printer, the display still reads 13 Paper Jam . Even after cycling the power off and then back on, the error remains. SOLUTION: Open the rear door of the printer. There is a paper sensor near the upper right hand corner of the fusing assembly (just below the right edge of the long yellow warning sticker on the fuser) that can cause paper jam error messages even when there is no jammed paper in the printer. Toggle the thin black plastic lever up and down to make sure it is not stuck or sticky. The lever should be in the down position before closing the back of the printer. If the lever is stuck or missing, the printer will generate a false paper jam message. Hope it will help you !

Apr 02, 2008 | HP LaserJet 4 plus Printer

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