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Not enough mtu to go to xbox live at hotel - Microsoft Xbox 360 Console

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An MTU is the largest physical packet size, measure in Bytes that a network is capable of transmitting.. If messages are larger than the MTU they are divided into smaller packets before they can be sent. All networks have different MTU's which the owner of the network set at what they want to set it at. 576 is a very common MTU if you connect through PPP. 1500 is the most common MTU for Ethernet connections. The Xbox Live system requires your network to have a certain Maximum Transmission Unit (MTU). MTU values are important to the performance of online games. If this test fails, you can adjust the MTU setting on your network router or equivalent device to resolve the problem. Xbox live requires the network you use to have a maximum MTU. This is key to online gamesing. If the MTU fails then you have to adjust the router you are using. If you cannot access the router to adjust the MTU the you will not be able to play online games.

Posted on Mar 22, 2011

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SOURCE: xbox live cant connect mtu failed

Hi can you please help me i was on xbox live tryed to connect with a router and now my 360 is askin for an ip address,but we do not no it can you please help thanks Paul

Posted on Aug 02, 2008

  • 16 Answers

SOURCE: i am trying to connect

Hotel wireless networks are not the best to be playing games on since everyone in the hotel has access to it and slows it down making the internet connection slower and unable to handle online gaming. You will just have to stick to single player games or split screen until you get home.

Posted on Jul 29, 2011

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I am trying to connect to xbox live at a hotel and it says i do not have a sufficient mtu setting. i cant change the mtu setting because it isnt my network and i dont have a modem in the hotel room


Hotel wireless networks are not the best to be playing games on since everyone in the hotel has access to it and slows it down making the internet connection slower and unable to handle online gaming. You will just have to stick to single player games or split screen until you get home.

Jul 24, 2011 | Microsoft Xbox 360 Console

Tip

Xbox Live - MTU Error


Xbox 360 MTU errors

This issue occurs if your router or the gateway is incompatible with Xbox Live, or if your router or the gateway has an incorrect MTU setting. Note: Xbox Live requires a minimum MTU setting of 1364. We recommend that you try out the steps shown below.

Things to try:
1. Ensure that you have properly setup your connection to Live by using the Connectivity Wizard http://www.xbox.com/en-US/support/connecttolive/xbox360/connectionmethods/webconnectivitywizard.htm
2. Visit the following Web site to determine whether you have the correct firmware version that has been certified as compatible: http://www.xbox.com/en-US/live/connect/routerlanding.htm
3. See the router or gateway instruction manual for information about how to change the MTU setting to 1364, to do this, or to determine whether your router supports this feature, see the router support documentation or contact support for your router device.
4. If you share a connection with a router and a modem, try a direct connection without the router.

For additional information on this topic refer to the following KB article: http://support.microsoft.com/kb/908882/

on Sep 30, 2008 | Microsoft Xbox 360 Console

1 Answer

MTU settings not high enough for XBL ??????


The MTU or maximum transfer unit is configurable at the
modem that is bringing the internet service, in your case the Thomson tg782t modem, do not attempt to change the registry

Jul 09, 2010 | Microsoft Xbox 360 Console

1 Answer

Trying to set up xbox live.


you need to make an xbox live profile not mtu for offline. You have to make a new profile.

Jun 23, 2009 | Microsoft Xbox 360 Console

2 Answers

Mtu settings


Two things needs to be cleared:

1) Which connection did you talking about LAN/WAN?

2) Xbox live may not be up yet, can you verify it?

Most home gateway routers can only change WAM MTU for certain connection type (PPPOE), and cannot set MTU for LAN and other WAN connection.

To change MTU for PPPOE, going to WAN connection setting, and you will see the MTU options box. But do not change it unless your ISP told you to do so.
So make sure Xbox live is online -- I am no Xbox fun so I have no idea how it works, but just guess from your message.

Jun 19, 2009 | Belkin (F5D7633UK4A) Wireless Router

1 Answer

Mtu setting


In some cases, MTU is not necessary to adjust. Its always automatic and defaulted to 1500. The router model that you have doesn't have MTU settings. You can download the User's Manual HERE. You must do port forwarding and open the xbox live port so you can play xbox live. If it keeps on telling you about MTU, you must set static IP address on your xbox's settings and power cycle your devices.

Jun 02, 2009 | Zhone (6218-I2-200) Router

6 Answers

Xbox live cant connect mtu failed


Hi can you please help me i was on xbox live tryed to connect with a router and now my 360 is askin for an ip address,but we do not no it can you please help thanks Paul

Aug 02, 2008 | Microsoft Xbox 360 Console

4 Answers

Xbox 360 live states MTU failed


for some reason i cant connect to live, it says that my mtu has failed. any surgesstions how i solve this??

May 18, 2008 | Microsoft Xbox 360 Console

1 Answer

MTU con connecting. How to fix ?


What does MTU do on Xbox Live?

The MTU of your router or gateway must be greater than or equal to 1365. If it is less than 1365, you won’t be able to connect to Xbox Live.


To change the MTu login to your admin router panel:
  1. Go to start>Run>cmd>type ipconfig
  2. look for "default gateway" then type that address into your router login, usally the login is admin/admin if not look in your manual or call your router maker.
  3. Now login locate the area to adjust the MTU if you cant find it, contact the router maker, or look in your manual.
More info:
http://www.xbox.com/en-US/support/connecttolive/xbox/connectionmethods/diagnosingconnections.htm

Good luck!
Cam

Oct 21, 2007 | Microsoft Xbox 360 Console

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