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I am having the same problem as a previous post but the 3 answers were not really answers. I have a new 9ft hampton bay rectangle umbrella and the pole bent and broke last year. The upper portion of the umbrella is new but it is missing the pole. Has anyone made one from Lowe's or Home Depot or do you know where I can purchase one? Any help would be appreciated Thanks,

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Hi and welcome to FixYa, I am Kelly

There are 2 ways to go about getting replacement parts for your 9ft Hampton Bay umbrella pole. .
(FYI - Hampton Bay is owned by Home Depot)
You can call the Home Depot customer service line at 1-800-654-0688
or
Hampton Bay Company has its own customer service number at 1-877-527-0313 where you can also find parts for their products.

I think you would have better luck with the 2nd number.

Thanks for choosing FixYa,
Kelly

Posted on Mar 22, 2011

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Posted on Jan 02, 2017

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