Question about Samsung HT-Z310T Theater System

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My Samsung Home Theater System Shuts off about 2 seconds after turning on. The display says PROTECT and then shuts off. Any suggestions?

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Hello David - That message is telling you the system is shutting itself down because of some electrical abnormality that could damage it or a situation causing it to overheat.

I suggest you first unplug the unit and let it sit for an hour or two. Power it back up. If the warning is still there power it down. Now would be the time to consider whether you have made any changes to the system, even anything as small as moving a speaker.

The most common reason for the error is that there is a short somewhere, usually in the speaker wire itself or at the connector to either the speaker or the system. Overheating is not the issue because of the short time between power up and the message. Detach everything that is attached to the unit (devices and cables/speakers) and power it up again. If the error persists you have an issue requiring service, hopefully under warranty.

If it doesn't that's a great sign and the next step is to attach everything back ONE device/cable at a time, powering the unit down before you attach the next device/cable. Be extra careful with the cable attachment and while you're handling the cable look for any visible abnormality with the cable, bare cable, cracked connector, etc.

Obviously if the error returns right after any connection the problem is right there, most likely a speaker cable and the fix is to make sure the cable is not shorting at the connections to speaker or receiver and if that can't be found visibly replace the cable with a new one.

Good Luck and Thanks for using Fix Ya.

Mikeywaf

Posted on Mar 22, 2011

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