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I have lg optimus. dial pad works when calling a number but does not work when trying to respond to voice recognition prompts. example if I call my bank an the systems say press 1 for english or entrr your account number. when I press that information the keypad will not enter it

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Had the same problem with a LG Optimus 2X and tried every button but nothing worked until I locked the screen during a call and unlocked it, somehow this un-greyed the buttons for dialpad and I can now dial during a call (i.e. checking answer machine messages). Hope this helps

Posted on Apr 30, 2011

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I AM NOT CELLPHONE SAVVY ! I have an LG CG225. If someone is calling me and I do not answer and they want to leave a message, what do I need to do? create a voicemail box so they can leave a message? ...


Hi,


Issues of accessing/setting up VM on your mobile or Inquiries on accessing your VM using your mobile phone?

I can help you w/that.there are 3 ways on accessing your VM via your mobile phone:

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2nd:
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To view the Users Guide (Under Additional Information): Plantronics Discovery 925

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i found this on another forum... hopefully it's the answer we are looking for.

Re: Bug with Phone virtual number pad
I've found the answer to this problem!

Part of the problem is that the screen blacks out shortly after a call is connected.
When that happened I pressed the green phone button to get the keyboard back.

This keyboard image is a dummy. It visually responds to your touch but does not send the signal.

After you dial and your call is connected look at the bottom of the screen and you'll see that the normal menu tab changes and appears with the number 5 and letters jkl on it.

Pull it up with your finger. THIS is the keypad you must use when within a call to send number signals. I tested it and confirmed that it works.

If you have pulled up the dummy keyboard by pressing the green call button from within a call then simply hit the BACK button to see the real keypad tab.

If the screen has gone black and you need to light it up again then you can press BACK, HOME, or MENU to see the real keypad tab -- press anything BUT the green call button (which will give you the dummy keypad).

This dummy keypad is a true design flaw but knowing how to get to the functional one makes it an annoyance not a hindrance to using the phone.

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