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OKI MC360 I am getting Service Call 980 fatal error. I took apart and found a piece of paper totally wrapped around one of the rollers. I removed the paper, but the error will not clear.

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Hi,


Welcome to Fixya. Service Call 980
This error refers to the Fuser unit

- Media coiling error to the Fuser

- Media is coiled to the Fuser

- Turn off the power supply

- Replace Fuser



It means that the Fuser of your unit needs to be replaced. If you still have warranty with OKI you can ask them to repair the unit if none then you need to bring the unit to a Service Center for the Fuser to be replaced.



If you have questions please let me know. Thanks for using Fixya

Posted on Mar 22, 2011

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Posted on Jan 02, 2017

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