Question about Gateway (5500652) (  5500652) DVD Drive

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My DVD/CD playing will not read discs on Dx it is giving error Code 37 it states "Windows cannot initialize the device driver for this hardware. (Code 37)"

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You have to uninstall the driver. Then go to gateways website download the driver and reinstall it.

Posted on Mar 22, 2011

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Windows cannot initialize the driver for this hardware code 37


Uninstalling and then reinstalling the drivers for the device is a likely solution to a Code 37 error, especially if the error is showing up on a device other than a BD/DVD/CD drive.

Important: If a USB device is generating the Code 37 error, uninstall every device under the Universal Serial Bus controllers hardware category in Device Manager as part of the driver reinstall. This includes any USB Mass Storage Device, USB Host Controller, and USB Root Hub.

Note: Correctly reinstalling a driver, as in the instructions linked above, is not the same as simply updating a driver. A full driver reinstall involves completely removing the currently installed driver and then letting Windows install it over again from scratch.

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Li1705 Amilo cd & dvd faults


Dear david read

Your dvd rom is read only,you need a dvd writer to be able to burn cd and dvd

Best Regards
Mazagange

Jan 06, 2013 | Fujitsu Siemens Computers & Internet

1 Answer

Code 37 on dvd drive


The Code 37 error may occur when the concerned device is not connected to the system correctly and when its driver is faulty. A code 10 error is common when you add or remove USB devices or video & sound cards to and from your PC. When these errors occur, you may receive the error message given below.
Windows cannot initialize the device driver for this hardware. (Code 37)
To resolve code 37 errors, first ensure that your device is properly connected to your system. For instance, check all the cables of your printer or check that your sound or video adaptor is properly seated in its slot.
Try to remove and reinstall the device, and run the Add New Hardware Wizard from the Control Panel to see if Windows detects and installs it. If this does not resolve the issue, then update the device driver by performing the following steps:
1. Open Control Panel and select System.
2. In the System Properties dialog box, select Hardware tab, and then click on the Device Manager tab.
3. Scroll down the Device Manager window and identify the faulty hardware from the list.
4. Right-click on the hardware and select Update Driver.
5. Follow the screen instructions to resolve the error.
If these steps do not resolve your error, then the problem might be with your device. Get it checked by an authorized technician.

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I fixed it my self, redownloaded my Windows and repaired it.

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If you are using dvd-rw, try dvd+rw disks

Jun 06, 2008 | Computers & Internet

1 Answer

Code 37, DVD/cd drive


If you follow this it will fix your problems
http://support.microsoft.com/kb/314060/en-uk

Apr 26, 2008 | AMD eMachines Desktop System w/ 17'' CRT...

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Toshiba satellite notebook dvd/cd player


Try to get an Windows XP or Vista CD.

Boot the computer with the cd on drive.

Be sure to select to boot from CD in setup(F2 key I think) or boot menu (F9 key I think)

If the computer boot from CD, probably you have a software problem, else your drive is damaged.


Good luck.

Dec 19, 2007 | Toshiba Satellite M45-S265 Notebook

1 Answer

DVD+RW


dot.gif Unable to read a CD-R or other recordable disc. Question: Unable to read a CD-R or other recordable disc.
Answer: Unfortunately this can be a difficult question to answer because of the amount of potential reasons for this issue to occur. Below is a listing of several steps and recommendations that can be taken to help identify the cause of the issue and/or resolve this issue.
Drivers Verify you have the latest drivers installed for the CD-R or recordable drive. There are numerous driver related issues that may cause a CD-R drive or other recordable to stop reading a CD-R disc. If you are running Microsoft Windows verify your drive is properly detected and listed in Device Manager with no conflicts or errors.
If Windows Device Manager detects an error on the drive or if it has other drives listed in Device Manager with errors on them remove the device from Device Manager and reboot the computer to let Windows re-initialize the drive.
If Windows shows no errors, the above steps did not resolve the issue, or you are running a different operating system check with the drive manufacturer for updated drivers. A listing of disc drivers can be found here.
CD-R disk Not all CD-R disks are compatible with all types and speeds of CD-R drives or other recordable drives (especially earlier CD-R drives). Verify the manufacturer gives 100% guarantee for supporting all drives and disc speeds, for example, TDK discs often give a 100% guarantee.
Pre-mastering/Mastering Software Pre-mastering software can sometimes produce incorrect tracks due to bugs. An incorrect ISO image could be generated, or incorrect sub header codes could be recorded in the case of Mode 2 discs. A good way to check whether the incompatibility problems lie with the originating software or with one of the other causes listed above is to test the same disc on several CD-ROM drives. If one drive is capable of reading the disc back correctly, chances are that the problem was not in the mastering, but is one or more of the other factors listed.
Disc is a recordable disc that the drive or player does not support Verify the drive supports the recordable media you are attempting to read. Below are some situations to watch out for.
  • Old CD-ROM or early DVD drive - Some early CD-ROM drives and Gen 1 DVD drives (some of the first DVD drives released) do not support CD-R discs and/or CD-RW discs. Not only does this apply to computers but also home entertainment DVD players.
  • CD-RW in CD-R or CD-ROM drive - CD-R drives are incapable of reading CD-RW drives. If you are using a CD-RW disc verify the drive is a CD-ROM or CD-R drive is capable of reading the disc.
  • DVD recordable discs - If you have a DVD recordable disc and are unable to get it to read verify that the DVD drive is not a Gen 1 DVD drive and/or that it supports reading the DVD recordable media you are using. Additionally a standard CD-ROM, CD-R, CD-RW, etc drive is not able to read DVD discs.
Disc was created incorrectly Make sure you're creating the disc properly. For example, a common mistake users make when creating audio CD's that they can listen to in their computer, car, or home stereo is burning the MP3 files or other files directly to the CD as a Data disc and not an Audio disc. All this will do is burn the data files to the disc and not create an audio disc. This may allow you to listen to the audio files in the computer but will not allow you to listen to the music in the majority of other CD players unless they support MP3 format.
Disc or DVD contains media content not supported by the player Not all home entertainment DVD players are capable of supporting and playing all the different formats movie files and audio files are stored in. Make sure the format or codec of the movie or audio file you're saving to the CD or DVD is supported by the DVD player. If you're computer is capable of playing the files off the DVD but your home entertainment DVD player is not able to play the file it's likely you're encountering this issue.
Bad disc If after reading through the above recommendations you still continue to have the same issue it's possible that the disc is a bad disc. Try re-burning the disc and if possible try a different type of recordable disc.

Computer DVD Support

Click on the above link should get ya back up and going/Good Luck....Please dont for get to Vote.Thank you.

Dec 15, 2007 | HP Pavilion zd8000 Notebook

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iTunes can no longer find my CD burner. Using a gatewayM-1631U laptop, with windows 7 x 64 home premium edition. (See additional details below). I use iTunes regularly, and as recently as Xmas 2009 was burning music CDs frequently on my laptop. Yesterday I attempted to burn a CD, and iTunes no longer recognizes the installed CD burner. I have not installed any programs to my computer recently, or made any other changes. Today I began investigating the issue. I have tried (not in order) the following - and have not solved the issue: 1. Going to the registry editor and deleting the lower and upper filters associated with the H_KEY_LOCAL MACHINE/SYSTEM/CURRENT CONTROL SET/CONTROL/CLASS 4DE3695 .... 2. Uninstall and reinstall iTunes (9.0.2.25) 3. Repair iTunes 9.0.2.25 4. Looked for updates for the drivers (can't find any) 5. Downloading Gearsoft products I admit that I have not tried Windows Media Player (because I'm committed to my iTunes - I sync with my ipod all the time and listen to it alot). I also realize I may have made the problem worse by some of my attempted fixes. Here is the information gathered through itunes diagnostics: Microsoft Windows 7 x64 Home Premium Edition (Build 7600) Gateway M-1631U iTunes 9.0.2.25 QuickTime 7.6.5 FairPlay 1.5.23 Apple Application Support 1.1.0 iPod Updater Library 9.0d11 CD Driver 2.2.0.1 CD Driver DLL 2.1.1.1 Apple Mobile Device 2.6.0.32 Apple Mobile Device Driver not found. Bonjour 1.0.6.2 (118.5) iTunes Serial Number 2987488CE609EDAB Current user is not an administrator. The current local date and time is 2010-02-05 07:50:22. iTunes is not running in safe mode. Video Display Information ATI Technologies Inc., ATI Radeon X1200 Series **** External Plug-ins Information **** No external plug-ins installed. iPodService 9.0.2.25 is currently running. iTunesHelper 9.0.2.25 is currently running. Apple Mobile Device service 2.50.39.0 is currently running. **** CD/DVD Drive Tests **** No drivers in LowerFilters. UpperFilters: GEARAspiWDM (2.2.0.1), Failed while scanning for CD / DVD drives, error 2380. Error while opening iTunes CD driver. This could be caused by a corrupted iTunes file or a conflict with other older CD burning applications, either currently installed or previously installed and uninstalled incorrectly. Additionally, the device driver says my DVD/CD unit is: Optiarc DVD RW AD-7563A ATA Device Anything else you need to help me figure this out? Could really use help and advice. Thanks in advance.

Feb 05, 2010 | Gateway (5500652) (  5500652)...

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