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My magic jack keeps saying restart error 401..then il restsrt it..its stil the same..first dialtone then its gone..i cannot seem to open it..but i used it last week for 5 days it has no problem

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  • 525 Answers

Uninstall the software. Then reinstall it.

Posted on Mar 22, 2011

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1 Answer

Old majic jack want to start new program


If you have an old Magic Jack, my 4 unit are 6 years old the company just really wants you to upgrade to a newer product no need to. Try removing Magic Jack completely from your tablet, restart unit, make sure to clean out all junk on tablet from Magic Jack you could try a program that cleans your tablet for you, but unless you know what to remove don't get technical just a standard clean up of old files, this is usually under apps, Magic Jack, then there will be a clear cash button, clear data, and uninstall.
Restart unit then do a fresh install of Magic Jacks new app for your type of tablet from Googles sight or Magic Jacks make sure if you have a Mac to install the Mac App and if you have an android tablet you install the Android App. This has been working for me. With the old Magic Jack you will need to do a fresh install when you get errors and crashes. I do it 2 or 3 times a year. Good Luck!!

Jan 06, 2014 | magicJack Two, 2 Magic Jack Plus Voip...

1 Answer

I have a problem in my magic jack it shows error 401. i restart and reinstall lot of time and even i reinstall my windows... help me


Please check your internet connection and make sure your internet is not intermittent. monitor the dsl light on your modem and you should see SOLID green all the time. once it flashes green or flashes red that means you have intermittent connection

Sep 06, 2011 | Computers & Internet

1 Answer

When i open my magic jack its show me 401 error what is solution for that problem


hello,
my brother had the same problem. the current upgrade.exe fixed it just click on the link below make sure magic jack is plugged in save the file and run the upgrade later. "http://upgrades.magicjack.com/upgrade/upgrade.exe "
hope it will work fine for you, it did fixed our problem. cheers

Feb 25, 2011 | Computers & Internet

1 Answer

Dear sir can u please telll me how to solve an error in magic jack 401 error


ok make sure your router is reconected unplug delet magic plug majic jack back in let download then it should reconect.

Feb 14, 2011 | Computers & Internet

1 Answer

It Shows error 401


This means that you probably have a firewall up. You need to change your firewall settings so the Magic Jack is allowed access.

Below is the exact list of the TCP and UDP Ports that you will have to open in your firewall and router (NOT port forward) to achieve 100% connectivity:

TCP Ports List: 80 (HTTP), 443 (HTTPS)
UDP Ports List: 5060, 5070, 10000-65535


See your router guide for details on how to open ports.

Jan 24, 2011 | PCPhoneSoft Magicfeatures Plugin for...

1 Answer

Hook the phone line in for dail up and it tells me there is no dial tone.


I know it sounds foolish, but be sure the phone jack you're plugging in to actually has dialtone. Make sure the line cord you're using is good, and is firmly plugged in until the latch snaps in. Sometimes the plug may seem like it's in but isn't making a good contact.

If it still says there's no dialtone, try reinstalling the modem drivers. Then start looking for a replacement modem.

Mar 08, 2010 | Computers & Internet

1 Answer

My phone was working well, every time I plug into my computer, BROKEN STORAGE shows up on. I have brought several different magic jack, thinking it was the magic jack itself.


If you've already gone to magic jack's website and downloaded their updated software then you're looking at a jack reformat. I've had this problem several times with my magic jack and you'll find many different solutions that just don't seem to work and are all very involved. Warning: doing this will lose all your contacts which from my experience is the only way to go to get this problem fixed...and only temporarily mind you until the problem happens again. Keep your contacts elsewhere in the meantime. Go ahead and go to your "My Computer" from your start menu and then take a look at the drive letters that come up while you have the magic jack plugged in...if you try to open them you will notice that one of them will say that the drive needs to be formatted (magic jack creates 2 drive letters for the device) If you see that, go ahead an select yes to format it and doing a quick format with all the default selected options will do the trick. Once it's done formatting, Launch the phone application and you would get to the screen where it asks for your email and password and then you will be logged in. keep this solution in mind whenever it happens again~ Good luck.
ASpecialty4You.com

Dec 11, 2009 | Lands Phones

1 Answer

Error401


give me some help to fix majic jack error 401

Nov 07, 2008 | Lands Phones

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