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Posted on Jan 02, 2017
SOURCE: sentry safe V530
Send a notarized letter stating you are the owner of the safe with the serial number and a $8.00 money order to
Attn: Dept 200,882 Linden Ave
Rochester N.Y. 14625-2784
Posted on Oct 23, 2007
SOURCE: Sentry Model 1610 Won't Open
I have a Sentry Model 1610 safe with an electronic lock. Entering the factory 5 digit code gives the green proceed light but the handle won't turn and the door won't open. How can I get the door open?
Posted on Sep 27, 2008
Make sure you are working the dial properly for this type of safe. With the door lever fully counter clockwise, turn the dial clockwise a couple turns to start. It should turn quietly. Then turn the dial counterclockwise (LEFT) to the first number in the combination. Now turn the dial clockwise (RIGHT) a full turn passing the first number again, and additionally clockwise to the second number. Then turn the dial counter clockwise from the second number directly to the third number. Try to open with a sharp movement of the door lever clockwise. If this does not work the first time try adding or subtracting ONE to each number in the combination in case the mechanism is worn. If it still does not work it is time for a drill and a power saw to cut the thing open!
Posted on Mar 15, 2009
I finally ignored the poorly-written instructions for programming a personal code and simply entered the factory code first and then pressed the prog/enter code button. The safe opened. The instructions tell you to push the prog/enter code first and then enter the factory code or personal code to open the safe. Wrong! Do it my way should this problem happen to you.
Posted on Mar 23, 2009
By Office1000 at 06/04/2006 20:46
"I bought a used Sentry Safe at a garage sale"
"I bought a business and it came with a Sentry Safe that is locked"
We get these requests everyday. Unfortunately, eventhough Office1000.com sells many Sentry Safe products, we don't have combinations for any of them. There is a quick and easy answer. It can be found on Sentry's webpage and we have reprinted here it for your convenience (though of course the details may be changed at anytime):
First, find your safeâ€™s Model and Serial Number.
The Serial Number is in this packet, and is also printedon the small label beside the door hinge (outside). Send a copyof this, a notarized letter (last name must be different than that of owner) stating you are the safeâ€™s owner, and a check or money order for $12.00* (U.S. funds) to: Sentry Group, Dept. 200,
882 Linden Avenue,
Rochester, NY 14625-2784 USA.
If using a credit card (Visa/Mastercard only), call 1-800-828-1438
and fax your Model and Serial number with the notarized letter
That's it. It's simple.
We can't offer any further assistance on lost combinations or products not purchased from Office1000.com
If you made a purchase from Office1000.com (a Sentry Safe or anything else) and you need help, please use our customer service form and include your order number
Posted on Jul 23, 2009
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