The cd player keeps ejecting the cd when you load it. the face reads err02 everytime i try to load a cd. radio working fine. thanks.

Good luck this should do it.

If you have a cd or two stuck in your Bose wave radio, here's how to remove it and save yourself $99. This procedure is for the radio (model AWRCC1 or similar) with a single front loading cd slot.
PART I
1. First unplug the power, wait a minute, and then replug power, watching the front display.
2. The display will read "Ejecting". If the cd ejects, then you're done and can skip Part II. If it doesn't eject and/or it displays "Disk error" then you'll need to do the Part II steps.
PART II
1. Unplug the power cord.
2. Turn the radio upside down with the front facing you.
3. Remove the 5 screws from the bottom plate.
4. Hinge the front of the bottom plate up no more than 2". Don't overdo this or you'll damage various ribbon cables inside. Use extra hands or a prop to keep it open this amount.
5. Reach inside and tilt-up the front of cd player's metal housing just enough to access the rims of the cd(s) within the space created in step 4.
6. Pinch the rim(s) of the cd(s) and gently pull it/them out.
7. Reverse these steps to reassemble your radio.
Enjoy your cd player again!

The eject button is stuck (probably got some stuff splashed on it). Take the face plate off and clean/check area around this button for goo, dirt, or damage.

Your CD may not be music CD. Some car radio doesn't accept MP3 or WMV files. Change it to a good radio such as JVC car radio.

you may have a dirty pinch roller. it can be cleaned with qtips and rubber revitalizer. do not use rubbing alcohol or anything else. you can try dry qtips, it might work temporarily.

The laser in the cd player may be dirty or has gone bad and can no longer read the disc.

There is a indent in the front of the face of the radio. Try to push it with a sharp pencil or pen. It might reset the cd part and eject button might work again. If not you may have a cd stuck in it then you can try get tweezers and pull it out or a credit card and try to straighten it out. Those were some of the techniques I used when I was an installer for 12 yrs.

you can try either pushing the reset switch (which will be a small indentation either on the face or the subpanel behind the face) or disconnect power to the radio for a few seconds.

Hello beeswing70,

The player is recognizing that a CD has been inserted but is not able to read it.

Sometimes the lens assembly becomes contaminated and obscures the laser. I'd try using a commercial "lens cleaning CD" two or three times and then try a CD again. These lens cleaning CD's are widely available. If cleaning does not help, the player need professional service.

Hope this helps.

Remove the power completely replug and then quickly turn it on press eject emediatly..... this should work