Question about HP Office Equipment & Supplies
1. Go to www.hp.com/support then on the search box of the website type this in : scan diagnostic
2. Download the scan diagnostic utility
3. It should solve the problem you have but if it wont detect the printer then you have to uninstall the software for hp solution center, hp imaging device and hp photosmart driver using the add/remove programs and then reinstall it
Posted on Aug 04, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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