Question about HP Office Equipment & Supplies
1. Go to www.hp.com/support then on the search box of the website type this in : scan diagnostic
2. Download the scan diagnostic utility
3. It should solve the problem you have but if it wont detect the printer then you have to uninstall the software for hp solution center, hp imaging device and hp photosmart driver using the add/remove programs and then reinstall it
Posted on Aug 04, 2008
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Posted on Jan 02, 2017
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