Question about Sanyo VPC-E760 Digital Camera

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Lens Errors 17 & 27 on Sanyo VPC-E760

Can view pics but if turn to setting to take pics it gives the 2 lens errors & shuts off. Also lens stays fully extended all the time - does not go in when turned off.l

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  • applestycx Oct 05, 2008

    I am able to view my pics. but unable to replay videos taken- it skips along really slow. When I turn it to take a pic, it gives 2 lens errors and shuts off. Also, lens is staying fully extended.

  • ajac0288 Oct 12, 2008

    It will not take photos or the lens will not go back in

  • c_dsmith5119 Oct 25, 2008

    I turn on my camera and I can view the pic's but when I try to take a pic it say lens error 12 and 25 but my len's will not open, Someone PLEASE help

  • Anonymous Jan 11, 2009

    When trying to turn camera on to take pics, I get errors 17 & 27. I can view my pics, just not take any new ones.

  • sorty23 Mar 12, 2009

    i have a sanyo vpc-e760 pink camera. 6 months after i got it i dropped it by acident and the lens zoomed in and wouldent go in. if you zoomed in to much it wold turn of and say lens error 17



    three months after that the lens finaly went in but then wouldent come oout. the only time it would turn on is when i had it on play back and would say a lens error.



    if i put it on any of the picture modes it would turn off and say another lens errors.

  • gracecollins Mar 31, 2009

    I can view the pictures, but when I try to take a picture, it says the lens errors 17 and 27 and turns off. I didn't drop it or anything, and I've tried to pop the lens back in several times.

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My camera was showing lens error 12&25 and then shutting off. I tried gently trying to twist and pull the furthest out part of the lens and it popped back into place easily. It made a noise when it did this, and then i turned the camera off, and the lens went back in!! Completely fixed now!!

Posted on Oct 05, 2008

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Lens 21 error vpc-e760


Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ... Unfortunately, many cameras that fall prey to this can only be corrected by professional repair. But, here are some things that you can do that may correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty, they're worth a try.

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i have the same problem...

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Broken Lense


try these:-
  • connect it to pc and on it
  • vaccum the barrel of lens
  • changing mem. card and batt. for 2min.
  • shake it.
  • on and off in different positions
  • hit the part near lens softly with palm (trust me this made mine work)

May 30, 2009 | Sanyo VPC-E760 Digital Camera

1 Answer

Lens error 22 or 25


This is probably THE single most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

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This is probably THE most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

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well i have a SANYO camera and every time i cut it on it cuts on a little bit and i see it and it sais lens error: 308 what does that mean?

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Well maybe I can solve this..... My lens would not retract and showed two error messages. Tried a number of tricks that have been recommended on this site to no avail. Ultimately what worked for me was pushing quite hard on the barrel of the lens trying to force it back in ( yeah i know, sounds extreme but did'n't think it could make the situation any worse ). The lens remained in the locked out position not moving in spite of the fact that I pushed it fairly hard. When I turned it on the lens retracted and it appears to be fully recovered from whatever was ailing it. Hope this works for you.

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Sanyo vpc-e760 camera lens error 41


dudeee. totally have the same problem cept mine stays fully zoomed then when i try to zoom more it says lens error 41 and turns off and the lens doesnt go in

Mar 04, 2008 | Digital Cameras

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