My camera was showing lens error 12&25 and then shutting off. I tried gently trying to twist and pull the furthest out part of the lens and it popped back into place easily. It made a noise when it did this, and then i turned the camera off, and the lens went back in!! Completely fixed now!!
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Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...
Unfortunately, many cameras that fall prey to this can only be corrected by professional repair. But, here are some things that you can do that may correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty, they're worth a try.
This is probably THE single most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html
This is probably THE most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html
Well maybe I can solve this..... My lens would not retract and showed two error messages. Tried a number of tricks that have been recommended on this site to no avail. Ultimately what worked for me was pushing quite hard on the barrel of the lens trying to force it back in ( yeah i know, sounds extreme but did'n't think it could make the situation any worse ). The lens remained in the locked out position not moving in spite of the fact that I pushed it fairly hard. When I turned it on the lens retracted and it appears to be fully recovered from whatever was ailing it. Hope this works for you.
Hey jennbrady24, What is most likely causing the lens error is that something is obstructing the movement of the lens (i.e. sand). I would first try removing the batteries and the memory card and waiting at least 2 minutes and then reinserting them. If this doesn't work I would then try blowing compressed air into the lens to try and dislodge whatever is causing the lens to stop moving. If this doesn't work I would try placing the camera on a flat surface with the lens pointed upwards, then press and hold the shutter button while you turn the camera on. If none of these options work I would have it looked at by an authorized service technician. I hope this helps! Sincerely, Allan Go Ahead. Use Us.