Question about Wacom (PTZ930AC) Graphic Tablet

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Wacom Tablet overly sensitive

Hey, I have a Wacom tablet being used with Windows vista.
For the past 8 months or so, it has been running without any serious problems, but now all of a sudden, the tablet pressure has become WAY over-sensitive, as in, I can have the pen an inch off the tablet surface, and it will act like the pen is putting on full pressure, reggarless of the program I am using.
(ex, when I am on my desktop and I move the pen around, not touching the tablet, its like I am dragging the mouse around the screen, constanly holding down the left-click, or, in photoshop, it makes marks without the pen and tablet touching)
Also, when I AM touching the pen tip to the tablet's surface, it wont act like the typical singular-click the way it used to, if that helps.
I've tried re-booting, changing the driver, plugging and unpluging the tablet, and searched the internet for answers, but nothing seems to work.
Help please!!

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  • hgrande Aug 13, 2008

    I have had the same issue. I used the same tablet on my old laptop with windows Xp and it worked great, but after moving to a new machine eqipped with Vista, it is way too sensitive.

  • Anonymous Sep 10, 2008

    I have the same problem but just for the eraser. I have an Intuos 3 and use a Mac.

  • artgirl83 Sep 13, 2008

    Mine is doing the same thing. It selects everything without touching the actual tablet and paints in photoshop when I don't want it to. How do we solve this problem?



  • Anonymous Dec 05, 2008

    Same problem here. Graphire4 and Windows XP, pen just acts like it is pressed as soon as the tip is hovering close to tablet -> everything is just selected.... I'd think this is something what might be fixed just by setting different values for the pressurelimits, but where...

    The pen tablet properties, Tip Feel, setting that to Firm doesn't help me at all, still the pen just selects everything.

    There must be some way to enter completely different values for the pressure sensitivity.

    My tablet is almost unused, pen worked well for few months, but then I didn't use it for several months, and then when I tried, the problem just appeared. Of course I couldn't find the guarantee paper etc...

    Anyways, good product, if it just would work. I have also older product Artpad (10 yrs old or so) which still works very well.

  • amsearle Apr 29, 2009

    I have exactly the same issues, and they started pretty much from the offset, the pen selecting and painting when it is an inch off the tablet is especially frustrating. Yet setting the pen pressure to firm doesn't solve this only means I get random pressure when painting. A software buddy of mine thinks it may be a faulty magnet in the pen tip. I have updated drivers, re-installed everything. Am off to mail Wacom to see if they can suggest anything. Mine is still under guarantee. Will keep you posted.

×

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I had the exact same problems with my graphire4 pen.
take a tool to remove the tip of the pen. just blow inside the pen, put the tip back and press it in back but not too hard. works like magic!

Posted on Jul 24, 2009

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  • sylvik Dec 22, 2010

    thank you! you are a cerative genious!!
    it resolves the problem .simple ,fast and easy solution!

  • shelly111473
    shelly111473 Apr 10, 2013

    marry me!

  • sophielolll3
    sophielolll3 Apr 11, 2013

    My Pen doesn't respond anymore!

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I had this same problem.

  • Unplug the tablet from USB.
  • lay the stylus on top of the stylus.
  • Plug in tablet.
I tried unpluging and restarting several times, but always had the stylus in my hand. this worked on the first try. Good luck.

Posted on Aug 05, 2009

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Just been playing around and if you go into your Wacom Properties in Control Panel and turn your double click distance off or down to very low it stops!

Posted on Apr 29, 2009

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Hi Everyone! here's my 2cents


i had this problem like everyone after not using the Wacom for a year or so..
after installing drivers. unplugging and plugging again.. with the pen on top of the surface - nothing worked.. i also removed the nozzle and replaced it, and it still worked very very strange..


i then started tapping the tip on the tablet like 10 times and it just started working, probably recalibrated the distance or something.

hope this works for you!

Posted on May 27, 2012

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I had the same exact problem, but with a Graphire4 in Mac OSX. I downloaded the latest wacom driver and now it seems to work perfectly without so much as a reboot.

Posted on Sep 30, 2008

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I finally downloaded the full manual for my Intuos pen & touch (CTH-480) and found an interesting bit of text in several places. It states that the pen can be "aproximately" 14 mm (0.5 inches) and still move the cursor or recognize the switches on the pen.

There is an "About" button in the (Mac) prefs panel (Properties on Windows?). Clicking that brings up a 'normal' About window but there is a "Diagnose" button, also. Click that button and you can test all the functions of the pen/tablet, including how close to the surface the pen is when it becomes active. It may be helpful to tell Wacom what that distance is, however, I did not see any reference to allowable tolerances. Mine 'activated' at 19 mm! That's around 35% over the "14 mm" distance! :+(

Posted on May 18, 2014

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I've had the same issue and tried all of the above to no avail. I have a way older Wacom Graphire 2 - and in desperation I called them today and they were incredibly helpful, didn't seem to care that my tablet was a dinosaur. Wacom said that there's a sensor inside the pen and if it receives rough treatment, maybe by dropping on the floor, the nib gets pushed into the sensor and it gets stuck on. Maybe not their exact words, but that's what's going on. I often kind of throw down my pen if the phone rings or something, have never been too careful with it...

The solution, the lady told me, is to remove the nib and let the pen sit for 24 hours in order to allow the sensor inside it to reset. This seems right because I have a spare pen and used that and it worked fine right off the bat, so it makes sense that the problem is with the pen itself. Then THAT pen started acting up, so I pulled the nib out and pushed it back in more gently and the issue disappeared again. Hope this helps... I'm on a Mac running OS X

Posted on Nov 12, 2013

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  • Sharon Kearney Nov 12, 2013

    just to add on - my second pen is still acting up, maybe i have a bad one as i bought it used - but i'm noticing for sure, how far the nib is pushed in, affects how the pen behaves, if someone needs a quick fix

  • Sharon Kearney Nov 18, 2013

    Update again - taking out the nib and letting the pen sit for 24 hours totally worked

  • Sharon Kearney Jan 27, 2014

    Update again - this time the problem reappeared and taking the nib out didn't work. But taking the nib out and putting it back in and not pushing it in so hard did. Sometimes I had to do it a few times. Seems like this issue is definitely related to the sensor inside the pen, although why it happens I don't know as the last time the pen acted up I hadn't handled it roughly. Very frustrating!

×

I also had this problem. Then I tried changing the frimness of the pen, and now it works perfectly fine.
Go to Pen Tablet preferences, then in the Pen tab, change the softness scale to "Firm" then it should be fine.

Posted on Nov 02, 2008

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I am also having this problem. I started doing it radomly, after a couple of weeks it did it all the time - I use the tablet in my office at work and the it has done nothing to fix the problem so I don't know if re-installing the software will help. My supervisor finally used her company card to purchase a new pen online, but that one only worked for a few weeks before the problem came back I'm now onto my 3rd pen. wtf?

Posted on Sep 13, 2010

  • JoMaJo May 27, 2012

    Hey friend!
    you may want to try and tap a number of times on the tablet with the tip.. it worked for me

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I had this same problem (on Windows XP) and couldn't fix it with settings or an updated driver. I used a borrowed pen from another tablet, and the problem went away. Try replacing the pen if that's an option for you!

Posted on Mar 12, 2009

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