Question about HP Wireless Optical Mouse

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How do I reconnect my wireless mouse, I have tried holding down the reset button on the mouse and on the usb still nothing what am I doing wrong?

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Please check this link for troubleshooting steps you can perform to fix this issue. Click Here

Hope this help.

Posted on Mar 21, 2011

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Posted on Jan 02, 2017

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1 Answer

Kensington mouse reset after changing batteries?


reboot your system and see if it reconnects, if not remove your receiver reboot your system plug your reciever in on your desk top
it should say adding new hardware, or found on the buttom of you mouse it should be a pairing button press and hold down led should
flash and reconnect if not call the manufactor/

Nov 29, 2013 | Kensington Computers & Internet

1 Answer

Trying to install logitech wireless mouse on Acer laptop with Windows 7 but not seeing the device. Wireless button is on and active on the laptop


Wireless button on laptop has nothing to do with wireless mouse. Plug in your mouse receiver that come with the mouse in to a USB port on your Laptop. Turn on your Mouse and hold the reset or sync button on the bottom of your mouse for a few seconds, so that the receiver can synchronize with your mouse. Mouse should now work OK

Jan 04, 2011 | Logitech Cordless Mouse

2 Answers

I replaced the rechargable batteries in my logictech wireless mouse and put on the charger for 8+ hours - my mouse still does not work. what else can be wrong? It is frozen in the middle of my screen.


You may want to try with normal batteries instead of the rechargeable ones.

You have not provided the model no of your mouse. Is it connected to PC or laptop?

Are you able to go to the logitec mouse setup in control panel and check if the diagnostic works.

Some wireless mouse devides have a reset button which you sync with the base unit that goes to the USB port. If this one has it, then try to resync.

Waiting for your responses so that we can diagnose the problem further.

Jan 18, 2010 | Logitech Cordless Mouse

2 Answers

I have an hp wireless mouse, and it doesn´t work!! Tried everything...


Wireless device like the mouse needs a wireless connectivity to a computer like a bluetooth or a wireless receiver. Make sure that your mouse batteries are all working and the wireless receiver is properly plug into the USB(Universal Serial Bus) port of the computer. The wireless receiver don't need battery so you don't have to worry about it. The two both have a push button, press both buttons to activate the connection. Wireless connections has limit in distance so make sure that you are not too far away from the receiver while using the mouse and that is 9 feet or 2.7 meters so keep that in mind. When the cursor moves when you move the mouse, you have connected the mouse properly. If the cursor doesn't move, try repositioning the receiver. If it still doesn't work, you may need to restart your computer (if you haven't already) or reconnect everything.

Hope this could help you a lot..:-) Thanks..

Dec 27, 2009 | HP Wireless Optical Mouse

2 Answers

Hi, I have the wireless mouse 3000 and I just changed my batteries but on the receiver I can't get the green light to work. I tried pushing the button on the receiver but nothing. Any idea? The mouse has...


Try putting the receiver in another USB port on your computer. If it still doesn't light, push the button on the receiver and the reset button underneath the wireless mouse (you might need a pen/pin to do this) for approximately 10 seconds at the same time. The receiver and the mouse should now be synchronized.You should be able to use your mouse and and receiver should be giving a steady green light. If not, you will have to consider that the wireless mouse receiver is busted.

Nov 27, 2009 | Microsoft Wireless Notebook Optical Mouse...

2 Answers

New batteries, power light on, no activity from mouse at all. Batteries went dead, installed new batteries now nothing works. Power light is on.


try holding down the reset button for 5 seconds. usually that will re-establish the connection to the USB dongle

Nov 24, 2009 | Logitech Cordless Mouse

1 Answer

Usb mouse not working on new laptop, was then all of sudden just quit


Is this a wireless mouse? If yes, you need to isolate the problem. Please follow the steps below:

1. Use fresh batteries.
2. Connect the wireless receiver/dongle into different USB ports of the computer.
3. Make sure that the mouse is turned on and then try to reconnect the mouse to the receiver by briefly pressing the connect button on the receiver and then hold down the connect button on the mouse.

Hope this helps and have a great day!

Jun 29, 2009 | Microsoft Wireless Notebook Optical Mouse...

2 Answers

I have an Advent ADE-WLOI1 wireless mouse. Recently moved house and packed up my pc and mouse - now mouse won't work. Tried reset button - no go. My pc is virus infected and am trying to clean it - without...


This seems to be a generic mouse, usb / ps2 connectivity. User needs to press the connect / reset button on the receaver and on mouse. generally.. no drivers or cd required.

mouse has battery.

-check battery

-reconnect (receaver and mouse, if receaver doesn't have button, make sure its connected to pc and power is on, then reset.

try ps2 instead of usb or another usb port, might require adapter. (if im not mistaken it comes with the mouse)

-try another pc

= possibly faulty mouse if still not working? It should work with windows drivers, so no cd required.

Sep 23, 2008 | Computers & Internet

2 Answers

What am i doing wrong?


It might be the battery on the mouse is dead. try changing the battery and reconnect.

Jan 26, 2008 | Computers & Internet

1 Answer

Logitech LX5 wireless mouse


Turn the mouse ON before starting the computer. Then if it doesn't connect, press the button on the USB receiver and then the mouse should work.
Hope this helps. Bud

Jan 07, 2007 | Logitech LX5 Cordless Optical Mouse

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