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Hi i have this satellite r630-155 and i think it got hit by a virus. I dont see any recovery cd with the box. How will i reformat it? Thanks!

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How to solve
-----------------------------
1. Open 'System Restore'
2. Restore it FULLY (Do not backup files or the virus will still be there)
3. Tap f8 (Computer may beep loudly during process)
4. Select 'Safe Mode with Networking
5. Download SpyBot S&D While still in safe mode
6. Download Avast! AntiVirus
7. Download CCleaner
8. Do a full system scan using Avast! Anti Virus
________________________________________________
This should work. It did for me. I onmitted safe mode and downloading.

Posted on May 10, 2011

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Depending on what kind of problems the virus is causing, you have a few different options.

If the virus has only wreaked havoc on the operating system, you can reinstall it. Toshiba laptops do not come with a recovery CD. Instead, Toshiba provides a way for you to restore the computer's OS to its original factory settings through the boot menu. The details on how to do this for your make and model can be found here: http://aps2.toshiba-tro.de/kb0/HTD9102IR0000R01.htm

If the virus has somehow managed to prevent you from getting as far as the boot menu, or if the virus has destroyed the Toshiba factory settings backup, then you will need to contact Toshiba and have them replace the operating system. If you are under warranty, this will be of no cost to you.

Posted on Mar 21, 2011

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You will need to use the Toshiba recovery CD for that. Unfortunately, if you did not create a recovery CD when the computer is still working, the only way you can get one is to call Toshiba and purchase a recovery CD. Otherwise, you will need to buy a Windows CD as well and all the other application that comes with your computer and install them manually. I do hope this information helped.

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Don't reformat it just yet. Tell us what OS you are using, and I can try to help.
I will assume you are using WIndows XP or Vista - what you can do, assuming you have kept your PC up-to-date, is try to run the inbuilt Microsoft anti-malware program.
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If you still need to reformat, you need to use the Dell recovery CDs that came with your laptop. These were a blue recovery/drivers CD and a purple CD for Windows XP sp1 or a green CD for Windows XP sp2. Not sure about other versions of Windows. There is no magic button to reformat with Dell laptops.

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