Question about Computers & Internet
How to solve
1. Open 'System Restore'
2. Restore it FULLY (Do not backup files or the virus will still be there)
3. Tap f8 (Computer may beep loudly during process)
4. Select 'Safe Mode with Networking
5. Download SpyBot S&D While still in safe mode
6. Download Avast! AntiVirus
7. Download CCleaner
8. Do a full system scan using Avast! Anti Virus
This should work. It did for me. I onmitted safe mode and downloading.
Posted on May 10, 2011
Depending on what kind of problems the virus is causing, you have a few different options.
If the virus has only wreaked havoc on the operating system, you can reinstall it. Toshiba laptops do not come with a recovery CD. Instead, Toshiba provides a way for you to restore the computer's OS to its original factory settings through the boot menu. The details on how to do this for your make and model can be found here: http://aps2.toshiba-tro.de/kb0/HTD9102IR0000R01.htm
If the virus has somehow managed to prevent you from getting as far as the boot menu, or if the virus has destroyed the Toshiba factory settings backup, then you will need to contact Toshiba and have them replace the operating system. If you are under warranty, this will be of no cost to you.
Posted on Mar 21, 2011
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Posted on Jan 02, 2017
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