Question about Sony Playstation 3 (PS3) Console
this same issue happened to me as well, and I had to send my PS3 in for
repair. But maybe what I was told to do will work for you! Here's what I
You're going to want to backup everything on your PS3. The Backup Utility can be found in the System Settings Menu on the Settings Menu on the XMB menu (XMB > Settings > System Settings). More info on how to backup your information can be found on the Playstation website, found here.
Next you'll want to restore your PS3 to it's default/factory settings. It's also found in the Settings Menu on the XMB, labelled "Restore Default Settings." Just follow the on-screen instructions.
Once it's restored, see if the problem is fixed. If it is, congrats! Just use the Backup Utility to restore all of your backed up data.
If not, either try the online Knowledge Center or send in your PS3 for repair (if it's under warranty, it's free!)
Hope it all works out! If you send in your PS3 you won't get it back for almost a month...
Posted on Mar 21, 2011
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Posted on Jan 02, 2017
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