Question about Gateway 7310 (1008379) PC Desktop

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I have a Gateway 7310 desktop, I installed windows 7, everything except the audio is working. Microsoft has said 3 times they would get back to me to fix the problem. They did say I needed more memory, so I now have 4 GB. What can I do?

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Hi,

Welcome to Fixya. If you need the audio for your gateway 7310 all you need to do is to download the driver to Gateway website.

Thanks

Posted on Mar 21, 2011

  • Rofel Lantican
    Rofel Lantican Mar 21, 2011

    http://support.gateway.com/product/defau... Copy the link and patste it on your browser. Select the operating system of your compter and download the audio driver. If you have questions please let me know.

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1 Answer

My gateway 506gr came with XP. I upgraded to Vista, and now to Win 7Ultimate. I can't seem to get the correct audio driver for this desktop pc on windows 7. Vista, everything was ok


There have been alot of problems with Windows 7 and older software compatabilty. I have conflicting info on what audio you system has. One says Realtek:
http://support.gateway.com/us/en/product/default.aspx?partNumber=4367
This site supports up to Windows Vista but, in some cases Vista will work with Win 7. You can also try here:
http://www.realtek.com.tw/DOWNLOADS/
Another said Intel, which you can try here:
http://downloadcenter.intel.com/default.aspx?iid=subhdr+downloads
With Intel, click on the "run Intel Driver Update", and let Intel scan your system, because they will let you know if your sound is theirs or not. What it may come down to is, if you can't find a driver, and, want Windows 7, you may have to upgrade to a sound or graphics card.
Good luck,
Dave

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1 Answer

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As you probably know, Acer does not provide Windows 7 drivers for the Aspire AST-180-US340B, however, the Vista driver should work: http://www.acersupport.com/us/en/product_support.aspx?tab=1

If not, download the drivers from Realtek:
http://www.realtek.com.tw/Downloads/downloadsCheck.aspx?Langid=1&PNid=14&PFid=24&Level=4&Conn=3&DownTypeID=3&GetDown=false

I would set a restore point before installing them, that way you have something to go back too. Go to start > control panel > click on "system protection" in the left margin > then click on "create" in the lower part of the box.

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1 Answer

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1 Answer

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Hi John,
The multimedia audio controller is the sound driver.
Create a folder on you're desktop.
Download this driver for the Gateway e4100 PC.(Scroll down to motherboard downloads, & scroll a bit more until you see the sound drivers).
http://support.gateway.com/support/drivers/search.asp?st=pn&param=2800471
There are 2 drivers listed. Read the description under each. One lists motherboard names. After downloading into the folder run the exe within the folder. Open device manager. Right click on the multimedia audio controller once & left click update driver.
Windows hardware wizard will open. Click No, not at this time. Than click the next button. Another window will open. Left click once in the circle next to, Install from a list or specific location (Advanced). Than click the next button. Again, another window will open. We want to remove the green check mark next to, Search removable media (floppy, CD-ROM...). Click the green check mark once & it will go away. Click the browse button & point windows to the uncompressed folder within the folder you stored the sound driver. Once high-lighted click ok. Windows should install the driver software & add the sounmax icon into you're control panel. It will also install an icon down by the clock.

Good Luck!
If you still have troubles let me know.
Mike

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