Question about Samsung Wave S8500 Smartphone

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Looked at the timne this morning after being at work a little bit (started at 8pm) thought damn its going slow today looked again a little wile later said the same time 8:21 tryed turning it off wouldnt respond took the battery out and now wont turn on recently its been not allowing me to hear people when making phone calls please help.

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There could be many problems, but none of them can be solved by troubleshooting.

The two most likely issues are water damage, or a hardware/electrical problem caused by damaged internal components.

To determine if there is water damage, open the back panel and remove the battery. Behind where the battery normally rests, or below it, there will be a small circular sticker. If that sticker is white, then it has not been exposed to moisture. If it is any other color then your phone has water damage.

If you cannot find water damage then your phone is either suffering from a damaged hardware. However, in the off chance that your phone is only suffering from a minor error hold down the power button while the phone is not plugged in and there is no battery inserted for about one minute. Then insert the battery and attempt to turn the phone on.

If this doesn't help your only hope is contact your carrier and see if you can get it replaced.

Posted on Mar 21, 2011

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I would recommend that you reset the device. You can do this by taking the battery out when the handset is powered on, wait 1 minute, and then power the device back up. If this does not resolve the issue, then I would recommend that you contact your wireless provider. The handset should have come with a 1 year manufacturer's warranty, and they can initiate the exchange, it should be free. If that is not an option for you, then I would recommend that you seek a cellular repair shop, they can resolve the issue for a fraction of the cost of a new handset.

Posted on Mar 21, 2011


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