Question about Compaq EVO D510 CMT P4 2.5/20GB/256MB (268899999) PC Desktop

2 Answers

Connect to internet

Was conn. to int. accidently lost power //lost int.conn.when power turned back on what can I do as I am old & comp. illiterate --possibly stupid as well.

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  • robartee Aug 04, 2008

    I used incorrect account name 7server name etc when setting up int. explorer now can`t get in to change or correct now it won`t load..What is the answers

  • robartee Aug 04, 2008

    ok the first problem solved ,thanks you did good as they say ..//next I have a problem with int. exp. as explained in previous comment,ie Have filled in the wrong info. when signing in ,now can`t get back in to fix it up ,What to do ??

  • robartee Aug 05, 2008

    thanks to all for the well meaning advise.however it seems that when I had a power out I lost the info.so all I needed was to start ouer ..thanks again

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The first thing to do is call your service provider. If you can get online, but not logged in, then they can reset your account and give you the username and password. If you can't even do that, then you should uninstall the provider software and reinstall it and try again. If you need the software, then you should again contact the service provider and have them send you new software which may take a few days. Please let me know if you have any other questions

Posted on Aug 04, 2008

  • Benjamin Patri
    Benjamin Patri Aug 04, 2008

    I'm sorry are you referring to me? What exactly did you do so far? You are using what kind of connection and who is your service provider? When you open Internet Explorer what comes up exactly to keep you from using the internet?

    Please answer these questions as well as you can.

    What can't you get back in to? Please be specific of what you used to do to get in and whether any errors are coming up or what. thank you


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Just turn your modem off for 30 seconds and also you router if you have also turn your computer off for 30 seconds also.
Then after 30 second turn modem and router on then after that the computer, that should be ok now.
IF still not working call your ISP.

Hope that helps..........

Posted on Aug 03, 2008

  • Mark Gil
    Mark Gil Aug 04, 2008

    If that's teh case you need to call your ISP and they will walk you through with the process in putting your correct log in for the internet..

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Using Windows Operating Systems:
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