Question about Dell Dimension 5100 (D51L1) PC Desktop

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I was on my computer and somebody tripped over my mouse cord. I dont know what happened but it went to a blue screen and said something about the system memory. now when i turn the computer on it recieves power but does not boot up. it just shows a black screen. can you help me please?

Posted by Anonymous on

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Thanks for the cut paste after reading maybe 2 of my responses to clients.
I can spell and I use proper grammar when possible.
I rarely use slang, almost never.
I use videos when possible
this is obviously a canned response...be professional with me please.

Posted on Mar 21, 2011

  • Norman Skinner
    Norman Skinner Mar 21, 2011

    sorry, thaT was meant for someone else and got posted here...my apologies.

  • Norman Skinner
    Norman Skinner Mar 21, 2011

    As for your issue, when they tripped over the mouse they may have also pulled the video cord...check that.

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It could be a problem with the RAM:Power off the computer and then open the case, make sure you do not have a static charge by touching the metallic surface with both hands and the look for the RAM memory cards and check if they are secured in place. Turn it back on and see it it boots.
If the trip janked too hard on the board it could have caused damage.

Posted on Mar 21, 2011

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Posted on Jan 02, 2017

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