Question about Microsoft LifeChat™ LX-3000 Headset

1 Answer

Have the Microsoft Lifechat Lx 3000 headset, and I use Avaya IP Agent via VPN to work, and Windows 7 OS. I had a Logitech headset before and had same issue, so I don't think it's the headset. While trying to work, I loose audio, the callers can hear me but I am not able to hear them. I've tried to troubleshoot this with our Tech Support, and they tell me that Avaya is working fine. What puzzles me is it's so random, I get a couple calls that I can hear, and then the next call, no audio. If I push the dial pad on the Avaya, I may get the call back, if the dial pad responds. (doesn't always) The last couple of days, the beginning of the calls have also changed, before I would get a single tone that a call was there, and now it is broken up, and seems delayed, when I get it at all. This issue has been ongoing for several weeks, and now my job is in jeopardy and I need help!!!

Posted by on


1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 823 Answers

I had the same type of problems using Avaya (road warrior set up - voip) through a vpn. I work at home on remote set up. I have tried changing headsets, using the telecommuter option in Avaya and going through my regular phone line and still had the same problem.

The company that I work for, suggested changing the order in which I log in to see if this solved the problem. I use to log into the computer first, and then double click on the vpn and enter my password and user name to start my work. They changed it to logging into the VPN at start up first and then continue to access my pc with the log in and password required for that purpose.

The sound quality is better using this method but it didn't stop the various sound issues that you spoke of in your question posted on fixya. It did reduce the number of problems experienced.

what I found that solved the issue for me was changing from the wired heatset on road warrior set up in Avaya to using my bluetooth headset from my cell phone instead.

My computer was not bluetooth enabled, so I went to Best Buy and bought an adapter by I/O Gear that works by plugging it in to your usb port on your pc. The adapter cost me less than $20.00. You install the software on your pc first, then put the adapter in your usb port and turn your bluetooth headset in to pairing mode. The computer picked up the signal quickly with my Plantronics Voyager Pro bluetooth headset. The sound quality is great. I am wireles and hands free for 300 to 550 feet and I have 9 hours of talk time after a single charge. This is a new set up for me. I have used it for about three weeks now and have not experienced any problems with hearing so far.

Give it a try.

Posted on Mar 28, 2011


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Hi this is erum here and I've a head set of Microsoft LifeChat LX-1000 and Microsoft site said its not compatible with win7...

Hi Erum,
The hardware specification for this device is supported on Windows 7 also. The below link has the information from Microsoft

Did you check if the music is audible when it is plugged.

Aug 12, 2011 | Microsoft LifeChat LX-1000 Headset

1 Answer

I have a Microsoft LifeChat LX-3000 head set, it works perfectly fine with SKYPE but I can not get them to work if I want to listen to a YouTube Video. What am I doing wrong? Thanks...

Problem with the Microsoft LifeChat? LX-3000 Headset hi i just bought microsoft live chat lx3000 it works ok with skype or msn but how do i use it to listen to my music or how to instal driver

Jun 07, 2011 | Microsoft LifeChat™ LX-3000 Headset

1 Answer

Microsoft lifechat lx-3000 headset wont play sounds. all in windows points to it yet no go..thisis a usb device. thanks

my microsoft lifechat lx1.3,stop working after update windos!!i have redownloud it agein,at first say is blocked,and agein ,agein,i do not know why,i need help.

May 19, 2011 | Microsoft LifeChat™ LX-3000 Headset

1 Answer

I just bought microsoft lifechat LX 3000m but i can't hear any sound when i used it to listen to music or watch movie. it has been installed already

Windows 7? If so then right click on the speaker in the notification area in the bottom right hand corner of the screen select playback devices, and right click on the headset and select "set as default device".

Mar 05, 2011 | Microsoft LifeChat™ LX-3000 Headset

2 Answers

I need to downlaod a driver for the microsoft lifechat lx 3000 it got erased

you can download the correct drivers here:

good luck!

Oct 15, 2010 | Microsoft LifeChat™ LX-3000 Headset

3 Answers

Just bought microsoft lifechat LX-3000 ,,,wnt work with windows 7

You can download the drivers to make your headset work from:

Aug 12, 2010 | Microsoft LifeChat™ LX-3000 Headset

3 Answers

Is the LifeChat Lx-3000 Compatible with Mac Os X?

I bought the headset recently and on first plug-in --- nothing! But then I realized that I had to open Sound in System Preferences and select them as the output choice. Works fine, though I haven't had a chance to test it out fully. But it works!

Jun 05, 2009 | Microsoft LifeChat™ LX-3000 Headset

2 Answers

How do i connect the Microsoft LX-3000 Lifechat headphon to x box

how do i connect the Microsoft LX-3000 Lifechat headphone to x box 360, i plugged the usb into the front of the x-box and its not working , i,ve got no drivers, but i can down load them , but what do i do with the drivers then?

Apr 16, 2009 | Microsoft LifeChat™ LX-3000 Headset

Not finding what you are looking for?

Open Questions:

See all Microsoft LifeChat™ LX-3000 Headset Questions

Microsoft LifeChat™ LX-3000 Headset Logo

435 people viewed this question

Ask a Question

Usually answered in minutes!

Top Microsoft Radio Communications Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18425 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Adrian W
Adrian W

Level 1 Expert

36 Answers

Are you a Microsoft Radio Communication Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides