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Whirlpool RF265. Dual zone burner will operate normally when turned to "hot", but at any lower setting, burner on/off cycle results in very low temps. Other burners operate fine with adequate heat. For some reason only the dual zone burner seems to fail at keeping the temp.

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6 Suggested Answers

jsrock516
  • 5911 Answers

SOURCE: Gemini Range Dual Burner

Unfortunately, you cannot repair one element of a dual burner. It all comes as one unit. When one portion of a dual or triple element goes bad, you must replace the whole element. I believe the part number is 1032746 and runs about $70. You will have to lift the glass top to access the burner elements. If you decide to pursue this on your own follow these steps: 1. Unplug range and/or turn off main breaker. 2. Open oven door to access screws under front edge of cooktop. Remove two screws and the top should tilt up. 3. The top will not stay up on it's own, so you will need some assistance holding it up. Some ranges have a couple of disconnect plugs that you can unplug, so you remove the entire top and lay it somewhere to work on. If this is the case with yours (as I suspect it is), lay some soft towels down on the kitchen table or counter top and lay the cooktop upside down. This will make it much easier to work on. 4. Remove affected element by disconnecting the wires first. You may want to write down how they came off, so you can be sure to reconnect them in the right order. 5. Remove mounting brackets holding element in place. Pay particular attention to the numbering scheme on the bottom of the element and where the brackets are mounted. The new element usually doesn't come with new brackets which means you have to take the brackets off the old element and put them on the new element. Make sure you install them in the same numbered holes as they were located before. 6. Reconnect wires and reinstall cooktop, making sure you reconnect the disconnect plugs if equipped. Now, be careful when working on the cooktop while it is upside down. Make sure you don't apply too much pressure on the glass or you could crack it. Also, use extreme care NOT to touch the element surface as the oils from you hands can cause hot spots and effectively ruin it. The bake light material in which the element is mounted is also very fragile. DO NOT put to much pressure on it or it may crack and break. Once you get the cooktop reinstalled and power reapplied, op test it to make sure BOTH elements are working. It is normal to see a little bit of sparking at first with new elements and/or an odor. Test the entire range of the element and make sure it regulates like it should. I hope this helps you.

Posted on Aug 04, 2007

  • 58 Answers

SOURCE: GE Spectra Profile - dual burner only has one temperature - HIGH!

you need a new switch that is in the control panel

Posted on Mar 12, 2008

  • 26 Answers

SOURCE: Electric Oven not getting hot enough

Sir, I think the top oelement is for broiling ONLY. It should not turn on when baking. The clicking may be the oven heating up.
How far apart were the oven temp instrument and the digital?
Don't expect them to match...they are inaccurate.

1. Heat water until it boils. Place digital therm in boiling water until it comes up to 212deg. If it is not at 212 in boiling water, record the error.(this gives a rough calibration to the digital)
2 Turn on oven, set to 350 deg, place digital therm on rack. Wait until oven reaches 350 (on stove) and read the digital. Note the difference between the two

Posted on Mar 30, 2008

jsrock516
  • 5911 Answers

SOURCE: Dual cooking zone burner not working

Okay...what you have is a dual element with the 6 inch coil burned out. Yes, this is repairable, but unfortunately, since this is a dual element, it is sold as one assembly. The part number for a replacement is WB30T10044, and you can find it at repairclinic.com for about $90 (repairclinic item number 824238). I know it isn't cheap, but it beats having to pay for a service call, or buying a new appliance.

If you wish to repair this yourself, you can do so by following these steps:

1. UNPLUG the range before servicing. There are dangerous voltages still present even with burners turned off.
2. There are a few screws located under the front edge of the cook top. You will need to open the oven door to see them. Remove these screws and the top should lift up. If the range is not equipped with any kind of hinge supports, the top will have to be propped up.
3.On some ranges, there is a disconnect plug for the surface element wiring harness. If you have this feature, unplug the wire harness from the connector and follow these steps:

a. Unplug the cook top and leave the elements in place.
b. Place the whole cook top assembly face-down on a soft surface (like some old towels, or a blanket).
c. Remove the affected surface element. Take note of the numbered positions where the mounting screws are located and locations of the wires. You may want to write down the numbered positions and the wire color codes. HINT: A good digital camera can save you time if you have one. You will need to install the new element in the same manner.
d. Install new element (upside down). Handle the surface elements with care. They are very fragile. Care also must be taken not to handle the element coils or ceramic material. Try to handle from the underside of the element only. Oil from your hands can cause damage to the element and/or premature failure.
e. Re-install the cook top back on the range and you are DONE.

NOTE: If your range does NOT have a disconnect plug on the wiring harness you will need to perform the repairs with the cooktop propped up, and install the surface element assembly from underneath. A helpful hint: Use some duct tape to hold the element secure until you have it screwed back into place. Don't forget to remove the duct tape when completed. Once completed, lower the cook top and secure with screws.

I hope you find this information helpful. Let me know if you have require additional assistance.

Posted on Sep 09, 2008

MNTECH
  • 1543 Answers

SOURCE: burner temp.

If set to high, burners should remain on. If set to medium high let's say, they would be on for maybe 70 percent of the time, off for 30 percent of the time. If set to warm, they might be on only 10 percent of the time, off 90 percent. There is a high temp limiter which could turn a burner off. If you have a burner on high and are cooking on that burner and it goes off, the high temp limiter may be faulty. It is an integral part of the burner, and would require replacement of the offending burner. Burners are individually replaceable after lifting up the glass cook top.

Posted on Oct 19, 2008

  • 2 Answers

SOURCE: Dual element burner on glasstop range...inner element stays on

It is the burner control (behind the knob). The triac in the control has failed. $50 item, 10 minute change. Just make note which wire goes to which terminal.

I doubt that it is the control board, as the board has little to do with the stove top, but rather controls the display and the oven temperature/feedback monitoring.

Hope this helps.

Posted on Feb 26, 2009

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