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Put in cd and laptop says to put cd in drive. It is not recognising it is there

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If other cds are working ensure the cd you are trying to use is scratch and smudge free. If it is a dvd ensure that it is a dvd drive. If you are attempting to use writeable media make sure the type matches your drive, i.e. cd+r is different than cd-r.

Posted on Mar 21, 2011

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My cd drive does not recognise cds


Okay. First of all is it a cd drive in your computer as opposed to a DVD drive? If you put a dvd into a cd drive it cannot recognize the dvd. A dvd drive can recognize a cd, but a cd drive cannot recognise a dvd.

Does your computer actually recognize the drive as being present?
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power off the laptop
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If the drive IS recognized by the laptop but won't play any disk it's probably the drive itself at fault. You can try gently cleaning the inside of the drive - the optic that reads the disk. However, the usual cause is failure of that optic which read the disk information. It cannot be repaired.

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