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Plantronics CS70 NC: unit stopped responding completely. Solid red light on base, flashing yellow light on base when docked. Will not raise handset or make connection. I've been using this unit for about three years. Help??!! Thanks

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Posted on Jan 02, 2017

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SOURCE: plantronics cs70 nc stop working

Make sure that the power is connected to the headset.  You can tell it's connected because there will be a red solid light on the left side of the front of the charging base.  Check the power cord for any frays and make sure it's plugged into the wall.  If it is, then try the following:
A system reset:
1.  Lift the headset off of the base. 2.  Make sure the headset is turned off.  The green light will not be on on the base. 3.  Hold down the minus button at the same time as the call answer button on the headset.  Hold them down for at least 10 seconds.  An orange light on the headset will flash several times.  It should go off when you let go of the buttons.  If the orange light stays solid, push the minus button once. 4.  Put the headset back in the charging cradle.  Leave it for 30 seconds.  Lift it back out of the cradle and try using it again.

Posted on May 22, 2009

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  • 1 Answer

SOURCE: Need a user manual for the Plantronics CS70 NC

http://www.plantronics.com/media/media_resources/literature/user_guides/cs70_ug_en.pdf

Just copy and paste that link above in a browser and get a 22 page official manual from Plantronics.

:O)

Posted on Jun 15, 2009

HDI Headsets
  • 537 Answers

SOURCE: I have a CS70 NC./

If the Plantronics CS70N wireless headset is plugged into the headset jack on your phone, you will need to push the headset button on the phone and then the call/control button on the wireless headset.

Good luck from Headsets Direct!

Posted on Nov 10, 2011

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1 Answer

Yellow light constantly flashes on all handsets


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1 Answer

The headset does not come on


CS70 headset does not come on:

If the CS70 base has lights, to show that it is getting electrical power, you may need to re-pair the headset to the base unit (the headset will usually just beep when you press the button). Here is the link for subscription or how to re-pair the headset and base.

http://www.headsetsdirect.com/plantronics-cs70n-subscription-pairing-instructions

If the headset doesn't beep or anything when the button is pressed, and the base has lights, it could be that the internal battery has worn out and the headset needs to be replaced. The CS70 is an older model that has been discontinued for a few years, however you can get the CS70N replacement headset which will work on your base.

http://www.headsetsdirect.com/72910-01-cs70n-headset.html

Aug 07, 2011 | Plantronics CS70 Wireless Headset

1 Answer

Headset picks up but there's no dial tone and we can't dial out.


The CS70 headset is definitely paired up to the base and has a good connection if the lifter raises up, sounds like maybe the compatibility setting may need adjusting. The number one should be in the three O'clock position, the compatibility setting is on the left side of the base unit. Here is a link below for the user guide if you need help with the adjustment.

Plantronics CS70 User's Guide


Good luck from Headsets Direct!

Jul 05, 2011 | Plantronics CS70 Wireless Headset

1 Answer

I have a CS70 NC./ no lifter. What is the set up procedure to use my headset without lifting my phone handset. With the base plugged into the headset port of the phone.


If the Plantronics CS70N wireless headset is plugged into the headset jack on your phone, you will need to push the headset button on the phone and then the call/control button on the wireless headset.

Good luck from Headsets Direct!

Jun 10, 2011 | Plantronics CS70 Wireless Headset

1 Answer

We had to order a new headset (ear piece) to our CS70 system. Do we need to program it? It is not picking up the handset.


To pair another headset to the same base, you must first enable the multi-shift
pairing feature. Long press (5 sec.) the speaking volume minor adjust up button on
back of base until the power indicator light flashes.
2. Place a charged headset in charging cradle and red indicator light on base will flash
for 2 seconds if the multi-shift pairing feature is enabled. Within 10 seconds of
doing so, press either the "+" or "-" listening volume button for 3 seconds until the
headset talk indicator lights to indicate pairing mode, and goes out after successful
pairing. Repeat steps

Jul 11, 2010 | Plantronics CS70 Wireless Headset

1 Answer

How do we complete a basic set up for Plantronic CS70 VT head piece?


Plug in powerpack to the base unit.
Unplug the handset with the curly cord from the phone and place both aside.
A short cord connects between the Handset socket on the PHONE and the PHONE socket on the BASE UNIT.(socket is near the power socket)
the HANDSET and curly cord plugs into the socket near the front of the base unit- it's the one that's extreemly hard to plug in!
Charge for 12 hours before use
Call someone and get them to stay on the phone while you turn the rotary knob (may need a screwdriver) on the side- keep turning it until you can hear each other
look for orange light as you hang it up to indicate that it's chaging

Done!
Good Luck!

Jan 13, 2010 | Plantronics CS70 Wireless Headset

2 Answers

Cs55 connects but has no sound on headset


The compatibility setting, in almost 100% of the cases, should be set to "1".  You can find it on the side of the base, it's a little turn wheel that will turn if you stick your thumbnail in it and twist.  I have seen one instance on the Cisco IP phones that requires the compatibility setting to be on 5, so try that as well.
If you have a lifter installed, make sure that the short telephone cable that comes out of the back of the headset's base unit is plugged into the handset port of the telephone (where the handset coily cord is normally plugged into).  You would then plug the handset coily cord into the front of the headset base unit.  Make sure you have that configuration, and try again.
Finally you can try a re-set.  To do this you should lift the headset off of the charging base, make sure the green light on the top of the base is off (the headset is off), and then do the following: 1. Hold down the mute button and the call answer button at the same time. (The mute button is the black little wheel on the top of the headset itself.  If you use the tip of your finger to push that straight in, it will mute the headset) 2.  Keep holding both buttons down until the green light below your thumb on the headset flashes for 2 consecutive series. 3.  Let go.  Wait about 20 seconds then try answering.
If this doesn't work, try a re-subscription: 1. Place the headset back on the charging base. 2. The two microphone volume adjust buttons on the back of the BASE unit should be pressed together.  This will start the red light and the yellow light blinking on the front of the base unit. 3. Hold the mute button down while the headset is still on the charging base.  Hold it down until the red light stops blinking. 4. Disconnect the power to the base so that the red light and yellow light turns off. 5. Plug the power back in after about 5 seconds of it being disconnected and make sure the red light on the front of the charging base is now solid and the yellow light is flashing. 6.  Pick up the headset and try again.

May 07, 2009 | Plantronics CS55 Wireless Headset

1 Answer

Need a user manual for the Plantronics CS70 NC


http://www.plantronics.com/media/media_resources/literature/user_guides/cs70_ug_en.pdf

Just copy and paste that link above in a browser and get a 22 page official manual from Plantronics.

:O)

Dec 01, 2008 | Plantronics - Bluetooth Headset Plus Base...

3 Answers

Plantronics cs70 nc stop working


Make sure that the power is connected to the headset.  You can tell it's connected because there will be a red solid light on the left side of the front of the charging base.  Check the power cord for any frays and make sure it's plugged into the wall.  If it is, then try the following:
A system reset:
1.  Lift the headset off of the base. 2.  Make sure the headset is turned off.  The green light will not be on on the base. 3.  Hold down the minus button at the same time as the call answer button on the headset.  Hold them down for at least 10 seconds.  An orange light on the headset will flash several times.  It should go off when you let go of the buttons.  If the orange light stays solid, push the minus button once. 4.  Put the headset back in the charging cradle.  Leave it for 30 seconds.  Lift it back out of the cradle and try using it again.

Oct 01, 2008 | Plantronics CS70 Wireless Headset

1 Answer

Headset CS50


It sounds like you need to re-register the earpiece to the base. To do this, use the following steps:
1. Return the headset to the
Headset Docking Cradle

2. Press and hold both the
Speak Volume Adjust Buttons (+/-)
on the back of base unit for a
minimum of 5 seconds. The
Red Power Indicator will then
flash

3. Press and hold the Headset
Mute Switch (black button on top
of earpiece) for a minimum
of 5 seconds. The On-line
indicator (green light on boom)
will then illuminate.

4. Subscription completion is
indicated when the Power
Indicator is fully illuminated
and the On-line Indicator is
extinguished.

5. If subscription fails within 2
minutes the headset will return
to the un-subscribed state.

Aug 19, 2008 | Plantronics CS50 Wireless Headset

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