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Brand new kenmore over the range microwave #85479 makes a terrible noise on start up ,not the fan which we tried and is very quiet. service dept say this could be normal and want to charge me for call out. Is this noise normal?.

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Take it back to them if it is new! Rather than try to repair it or look into it, You must have a warranty on it so take it back as you will invalidate your warranty if you do anything to the unit, and that is not worth it. Let the dealer worry about it.

Posted on Mar 21, 2011

Testimonial: "Thanks I'll return it ,it's just a pain to uninstall it and find another one thanks again."

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