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How do you find the drain hose from the freezer compartment. Mine is stopped up and I need to clear it.

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Refrigeratornot Cooling or Fridge not Cooling

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Posted on Mar 21, 2011


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I have water coming into the freezer through a vent in the back. Where is it coming from and how do I stop it?

Hi and welcome to FixYa, I am Kelly.
Your freezer evaporator drain is clogged. Unplug the unit.... open the lower back of th unit by remvoing the fiberboard cover. Place an external fan directed into the freezer compartment for just over 2 hours. (Water mess) Use a vacuum to clear the debris from the catch pan basin in the bottom of the unit. Make sure to clen off the END of the compartment drain hose. Next revers the vacuum flow to exhaust. Force aire throught the end of the comaprtment drain hose to float out any debris in the evaporator drain funnel. Clean up the residual water and return the unit back to normal service. This should stop the water thatis caused by the automatic defrosting cycle from comeing through the evaporator acess panel vents.
Thanks for choosing FixYa,

Jun 06, 2011 | Admiral Refrigerators

1 Answer

Frigidaire upright fridge freezer.The drainage hole at back of fridge part of item keeps freezing over blocking drainage from fridge

Yrur model number is missing the last three digits.... I will use FRT21H8CB1 as the example model number.
You need to do a total manual defrost with a catch basin and comprtment drain cleaning.
- Unplug the unit
- Remove fgreezer contents
- Direct an exteranl fan into the freezer compartment for just over 2 hours to ensure the compartment drain tube has defrosted.
- During the defrost period... open the fiberboard panel on the lower back of the refrigerator and clean out everything, Condensor coils, catch / drip pan (Called pan-defrost for parts), and the END of the compartment drain tube.
Model reference:

Defrost pan Item 26 of above link needs to be cleaned.
Coils Item 1 need to be cleaned
Fan blade Item 61 needs to be cleaned.

The evaporator trough, drain item 17 also should be clear. Here is what you can do without tearing everything in the back of the freezer apart. Once your sure the comprtment drain tube (no item number / bulk hose) is clean on the end. Use the exhaust of a Vacuum cleaner and the hose to force air UP through the drain hose and float out any debris from the trough drain. Have a 2nd person listen for air flow into the freezer compartment if possible. The biggest problems with freezer compartment drains is the END of the hose at the defrost pan underneath the unit clogs up and then the compartment drain hose just loads up with scum. Then the freezer stops draining and you have the symtom your describing.

After the manual defrost and cleaning return the unit to normal service.

Having said all of that... if the refrigerator then freezer starts warming up in 3 - 4 days... you may have an automatic defrost problem causing the icing. I.e it is not defrosting so the evaporator eventually ices over and forms an ice block in the back and bottom of the freezer compartment. Usually if there is an ice block that forms you wil hear the evaporator fan striking the ice build up.
If this is happening... for sure there is an automatic defrosting problem and your stuck doing a manual defrost ever 3 - 4 days until repairs are complete.

One more note.. if there is NOT any compartment drain tubing visible... your unit may port evaporator tray water down the back of the fresh food compartment to the defrost pan under the unit... just clean everything that serves as a drain function best you can during the manual defrost and cleaning process.

Thanks for choosing FixYa,

May 23, 2011 | Frigidaire FRT21H8 Top Freezer...

1 Answer

Leaking on floor freezer side

Hi and welcome to FixYa, I am Kelly
Without a model number this will be a very generic response. Most likely your evaporator drain is clogged with ice. You must do a manual defrost by unplugging the unit and doing a manual defrost with a fan directed into the freezer compartment for just over 2 hours (Water mess so be prepaired) The reason you do it for 2 hours is so that the ice in the drain funnel will melt. After the 2 hour period and tending to the water mess.... open the back of the unit by removing the fiber-board cover. Find the end of the compartment drain tube and make sure it is NOT blocked. Take a vaccum and direct pressurized air up through the drain tube to float out or clear any debris in the drain funnel. Have a 2nd person listen for air flow up through the freezer compartment drain. Once you are sure the drain is clear.... clean out the condenser coils while you have the back open and then reinstall the fiberboard cover. Just make sure the drain tube END is in the drip pan before closing the rear panel.

If you do NOT ever hear air flow up through the freezer compartment drain... you will have to remove the evaporator cover and dig out the debris.
Plug the unit back in and return it to service. If you have a repeat of the dripping water... respond with your model number and I can tell you what you need to check.

Thanks for choosing FixYa,

Feb 16, 2011 | GE Refrigerators

1 Answer

Liking water front door

You need to remove the panel inside the freezer compartment to access the evaporator rain line. Once accessed,you will see a drain hole. That drain has a hose leading to a pan in the back of the refrigerator; this drain is plugged an causing water from defrosting ice to drain to the pan in the back of the refrigerator. You need to unstopped that drain hose with compressed air and not chemical.
If you have any probem removed the panel inside the freezer, removed the cardboard panel to access the drain hose. Grab the hose and blow compressed air into it. Please note that you will be blowing back into the freezer compartment, and some cleaning will be necessary. The drain hole will then be opened.

Dec 16, 2010 | Hotpoint HSS25GFP Side by Side...

1 Answer

Freezer door pops open when the frig door under it is closed what can I do

I am going to send a quick response here to try and catch you. If you need more help just respond and I will get back to you. Check the freezer cabinet drain. If they are clogged the door can and will pop open when the other door is closed. The air baffle between fresh food and freezer allows for the air passage. the compartment drain acts as a pressure relief when it is clear. If it is clogged usually over time you notice ice building up in the freezer section faster than normal or will have this occasional leak out the front. If it keeps doing this after your sure the compartment drain is clear, you may have to replace the door seal. FYI the compartment drain terminates into a plastic catch basin under your refrigerator. If the darin hose is under water it can get covered with gunk and act s a plug. Make sure the drain hose at the drip pan is NOT under water and that the end of the hose is free of debris.

Thanks for choosing FixYa.


Sep 06, 2010 | Kenmore 64802 Top Freezer Refrigerator

1 Answer

Frost free freezer forming layer of clear ice on floor of freezer

This sounds like clogged drain / hose in the freezer compartment, here's why:

When the defrost circuit turns on, the compressor turns off. The defrost coil melts frost that collects on the freezer coil and drips in to a small pan located below the coil. The pan is formed so that the water that drips in it can flow to a hose connected under it. When the defrost cycle completes. the compressor runs again, bringing the temperature in the freezer to about 0 again. Any water remaining anywhere in the freezer will turn to ice very quickly.

If the hose should become clogged with ice, or slowed by mold, bacteria, etc. - water flow will be slowed, and / or eventually stopped. Ice will become thicker and thicker on the floor of the freezer as there is no place for the water to go.

A service manual for the appliance would be a good idea, but may not be required. You'll need to unplug the freezer and empty the contents. Defrost manually with a hair dryer or other heat source. If you decide to chip away ice, do so carefully.

The defrost and drain area of most refrigerator / freezers are located behind the rear panel of the freezer compartment. This is where the manual would indicate where the parts are located. Remove any ice maker installed if needed to remove the back panel.

Defrost any ice previously hidden by the panel. Chipping ice here should be a last resort, as sharp edges can damage cooling coils, tubing and the drip pan itself. Use a turkey baster filled with hot water to direct a stream at the area of the pan filled with ice. Hot water will likely have to be directed down the opening on the pan to melt ice in the hose as well.

Once the ice is cleared, mix about a 10% to 20% solution of bleach and water (1/2 ounce bleach to 3 ounces water) and direct down the drain hose. This will kill and inhibit further growth of mold and bacteria in the hose, which should help it drain water quickly.

Re-assemble and plug into power.

I hope you found this Very Helpful. If you need more help, ask again - but include the freezer manufacturer's name and model number. Good luck!

Dec 03, 2009 | Freezers

1 Answer

I have water leaking into the ref compartment from the freezer

I would get a pipe cleaner or wire and clean out the rest of the drain hose. also use HOT water down the drain. untill all the water drain thru the hose.

after you get it clear run a wire down the drain and wrap it around the heater .. heat from the wire will keep it clear of ice..

Dec 21, 2008 | Kenmore Refrigerators

3 Answers

I have a top-mount refrigerator that is leaking from the air vent

I had the same problem with a whirlpool refrigerator with freezer on top. TURN OFF & UN-PLUG IT. To access the freezer drain you must pull the refrig out from the wall and take off the bottom-back panel, it uses some (7) small nut headed screws. The drain is the white tube on the left going into the drain pan. You can push a long wire or plastic hose up the tube, however that will probably only hit something solid (ice) and blowing air may not clear it, until you let the freezer completely thaw out, which may take several days. The following may help experienced do-it-yourself nuts, it is not for the faint of heart! I took out all the freezer items and placed them in coolers to keep them frozen. Then removed the back panel in the freezer, two nut headed screws at the top center. The bottom of this panel was frozen to the bottom of the freezer compartment, so I used a hair-dryer to thaw it enough to loosen it. (Be careful: water and electricity do not mix well!) The left side of this panel has some electrical control wires attached, so the left side will not come out, just rotate the panel and lean it against the left side of the compartment. Now use the hair dryer (or pour hot water on it) to melt the ice along the bottom back of the compartment under the freezer coils. BE CAREFUL: The fins are sharp and will cut! Do not bend them. If they are all frozen up your heating element-defroster may be out. If there is only ice along the bottom, the hair-dryer or hot-water will help melt it to the point it can be removed. If the drain hole at the back-bottom-center-right is plugged with ice, poor hot water on it to speed up its melting. The hair drier will not do this very fast and you cannot chip it out without damaging the plug hole. Mine was solid ice about 2 inches into the tube and hot water finally thawed it. Then pour water through the hole to flush it out. Clean the bottom drain pan & re-assemble. Good luck.

Dec 16, 2008 | Whirlpool 21.0 cu. ft. Top Freezer...

3 Answers

Water in the freezer

Drain needs be clean, Easy to say but is some work to do.

Oct 14, 2007 | GE Monogram ZISS480DRSS Stainless Steel

1 Answer

Water dripping at top of refrigerator compartment

Try to blow air through the defrost drain hose from the bottom of the fridge to make sure the line is clear for defrost water to drain.

Aug 26, 2007 | Frigidaire FRT17G4B Top Freezer...

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