See the problem is with your internet connection. Some internet connections only allow limited activity ask a parent in the house to recheck the setting otherwise the only possible problems can be your system requires a update and try reconnecting your xbox again to your network . Ps make sure to check all the pop ups the hidden messages are the key to whats wrong.
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What exactly does "wont work" mean? What is the Xbox saying/doing?
Please specify what game you are trying to download and what error message it is giving you.
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