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Have you tried draining off some back-pressure. That often is what the rapid flash means. Try pushing the hot water button then opening the steam valve. A few seconds after the pump comes on to push water out, the red light should go off. If it takes more than a few seconds, that's probably not the problem. hope this helps.
That light indicate that you need to change the water filter in the tank. The water filter is either an Aqua prima or intenza filters. If you are not using the filter I would suggest to just reset the light. You can reset the light by holding down the water button under the coffee brew button. Looks like a water drop.
Is it the red light flashing and the water button light also on? That means air in the system.If the flow of water is not steady, make sure water tank is fully push in.
The next thing you can check is the test mode which is not given in the manual.Hold down water button and switch on the machine,you will see the lights turning on alternately in anti clockwise direction. Release the button.Turn the dial to the right and press the coffee button, water pump will work.Turn on the steam/water knob and keep pressing the coffee button until all the air is purge out. Dial on other positions will test other components of the machine,such as grinder, solenoid valve , brew group,etc: I hope you can solve your problem with this information.
You can't manually reset. The machine will have to do it. I had the same problem, two green flashing lights with one red (water) all 3 would just keep flashing and not turn solid. No coffee can be made or hot water. I could not pump prime. The problem was the steam wand was blocked with old milk residue. It needs unblocking or you will never pump prime. I could not unscrew the steam wand...so I let it sink in a glass full of hot water for a few minutes and then turned the water knob counter clockwise to push out the softened residue. After that, everything was good. When water started flowing out of the steam wand, the red light turned off and the green lights turned solid. The obvious answer to why you can't pump prime is there is a blockage somewhere and best to start with the steam wand. --Mabada
I had that problem, it is the filetr reminder. I used Reverse Osmosis water so I dont use a =fileter, but the machine doesn't know that. If I recall the manual was wrong on which button to push an hold. I dont remember which was was right (could be the steam button). but one of them does make the light go out in about 5-10 sec.