Question about Apple iPod MA446LL/A MP3 Player

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Ipod not working

I have a 80GB ipod .
I had to wipeit out to the factory setings.
Now that I have done this,
when I turn it on, it tells me to connect to 'your computer'
using itunes to restore.
so i do what it tells me to do
and it is no good.
i have tried a new itunes library and
still no good. can you help me?
Thanks!
Cliff
mmsccs@hotmail.com

Posted by on

  • mmsccs Aug 03, 2008

    Thank you for responding so quick!

    I'm using a PC. When I connect the ipod, it does not show up.

  • Paul Needler
    Paul Needler May 11, 2010

    Hi Cliff, are you using a Mac or PC? Also, in iTunes, when you do connect the iPod, does it ever show up?

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  • 9 Answers

No Prob Cliff,

Make sure that your iTunes is up to date from http://www.apple.com/ca/itunes/download/
(Apple keeps updating the Mac side often enough, I am sure there is the same for the PC). When you wiped it out the first time, it was on this computer, right, and using iTunes?

Here is an Apple Support document that will give you some things to try:

http://support.apple.com/kb/TS1363?viewlocale=en_US&locale=en_CA

Let me know if anything helps you.

Paul

Posted on Aug 03, 2008

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Last Modified: January 28, 2009 Article: HT1320 Old Article: 61705 Summary Learn how to reset or restart iPod following a freeze.

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