Question about HP Laserjet CM2320nf All-In-One Color Printer

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We have the HP CM 2320 MFP printer/scanner/fax installed as a network printer, with no problem, but only one computer is able to access the scanning option, the other networked computers, don't detect the scanning ability. help!

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Try looking through the HP support area.
http://h20000.www2.hp.com/bizsupport/TechSupport/SupportTaskIndex.jsp?lang=en&cc=us&prodTypeId=18972&prodSeriesId=3597338&taskId=110
The right hand side also has "active chat" which you could use if you don't find any FAQ or other info on scanning problems through a network.

Posted on Mar 21, 2011

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This means that you have not set up any users in the address book in the printer.

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The material below is how to set up the scanner settings of the printer.

Printer Settings Utility Using the Printer Settings Utility window, you can set up the fax system data options, and create and edit Phonebook entries from your computer. You can also configure the destination launches when you access Scan and then PC.
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For information about installing the software, see "Installing Software in Windows".
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The Printer Settings Utility window opens.

psu_113.jpg

  1. The Printer Settings Utility window provides several features; Directory (Phone Book, Address Book), Fax Setting (Fax Cover Sheet), and Scan (Destination, Resolution, Scan Color, Show Preview).
The Scan Section The Destination Section To configure the operator panel display scan destination list that appears when you access Scan and then PC, click Destination and the Setting button. Using the destination list, you can select a software program that an image can be scanned to.

psu_242.jpg




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