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I have an MDB6701AWS3, The buttons on the panel stop working. I see that the ribbon that connects to the control board has a brown tar like substance on it, or it could burned. How likely is this my problem, instead of the control board? Thank You

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  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

  • 833 Answers

SOURCE: kitchen aid stove problem

Peter, sure you cut power to the stove before you do anything. This is 220 volts and it can kill you. 220 Volts is based on two different lines of power coming to the stove, each of which is 110 volts...but opposite each other in phase. This may mean that some power to the stove is on and some is not. Let's go on.

I suspect a few things: First, the coil control for the burner is probably finished. What I also suspect is that it opened one of the two breakers (they are usually tied together in the panel and are either 40/50/60 amp units) causing some lights but no action.

What to do: Reset the breakers as a pair by turning them off and on. If one snaps off, you have a problem at the stove. If not,...which I're in business.

Let's look at replacing the control. Shut the breakers. Now, take the burned control and remove it. Note the wiring positions if they are not on a plug. If they are terminals, tape the ends. Now, reset those breakers. If the other burners work, replace the control. Take the old one to the parts store. If it doesn't work, look around the burned area for broken wires. Repair and tape them up. Try again. Oh, and don't let anyone touch the stove while you're working with those breakers.

Posted on Dec 03, 2007

  • 1314 Answers

SOURCE: Tar-like substance appearing on clothes and washine machine

i havnt seen any flashes on this id look closley at what your putting in the washer as there is nothing in the unit its self as far as mfg that will cause this also try this 1. Open the washer door and remove any clothing or items from the washer.
2. Inspect the gray colored seal/bellow between the door opening and the basket
for stained areas. Pull back the seal/bellow to inspect areas under the seal/bellow.
3. If stained areas are found, wipe down these areas of the bellows using the following
a) Mix a dilute solution of liquid chlorine bleach and water (3/4-cup bleach in
1 gallon of warm tap water).
b) Wipe the seal/bellow area with the dilute solution.
c) Let stand 5 minutes.
d) Wipe down area thoroughly with a dry cloth and let the washer interior air dry.
e) Please note:
- Do not use bleach at full strength for cleaning surfaces.
- The use of rubber gloves is recommended when cleaning for prolonged
4. To begin the clean out cycle, do the following:
a) Open the washer door and remove any clothing or items from the washer.
b) Be sure door is closed.
c) Open the dispenser drawer and remove the detergent divider from the main
wash detergent compartment. See the Use and Care Guide for instructions.
No additives will be added at this time. You will be required to add them at a
later step.
- For Whirlpool Duet, select the “Power” button.
- For Kenmore Elite HE products, move to the next step.
d) Select the “Normal” wash cycle.
e) Select the hottest wash water temperature available, (not all temperatures will
be available).
f) Select the highest spin speed available.
g) Select the additional or 2nd Rinse option (if available).
h) Press and hold the “Start” key for 2 seconds. The door will lock and filling will
begin. NOTE: The water will dispense for a moment, then the door will unlock
and re-lock and the cycle will continue.
i) Once the filling has begun again, open the dispenser drawer and immediately
add 1 cup liquid chlorine bleach to the main wash detergent compartment.
The liquid chlorine bleach should immediately flow through the dispenser.
NOTE: Do not add any detergent to this clean out cycle. Use of more than 1 cup of
bleach per month will cause product damage over time. Addition of bleach without immediately
starting the will cause damage to the product over time
5. Once the clean out cycle has begun, allow the cycle to completely run.
6. After the clean out cycle is complete, leave the door slightly open/cracked to allow
for better ventilation and prevention of future odor issues.
7. If you removed the detergent compartment divider, be sure to replace the divider
to the correct position.
NOTE: If necessary, the clean out cycle may be interrupted by pressing the “Pause/
Cancel” button. This will stop the cycle. A “Rinse and Spin” cycle must then be run to
thoroughly rinse the remaining bleach from the unit. Failure to do so will cause damage
to the unit and clothing added to the next cycle.
In addition to the clean out procedure, always do the following to prevent future odor
1. Use only High Efficiency (HE) detergent.
2. Leave the door slightly open after each cycle to allow for better ventilation and
drying of washer interior.
3. Repeat this clean out procedure only on a monthly basis, if necessary.

Posted on Mar 02, 2008

  • 58 Answers

SOURCE: Buttons don't work [7, 9 & Start]

make sure the unit is not control locked, usually holding start for 5 seconds activates this, most kitchenaids contain a lock symbol on control panel so hold that if you have it.

if its not control locked and not in sabbath mode (sometimes this is a SAB or to some looks like 5A6 on control panel) holding clock pad for 5 seconds activates and deactivates this same as start does with control lock

when you order the part you want to replace the part called Clock AKA PCB AKA ECB, these are the three most common names, the control panel is the decorative cover

Posted on May 02, 2008

  • 32 Answers

SOURCE: Kenmore Elite Dishwasher- The touchpad

I have a Kenmore Elite model 665.15962990. I have had it for 8 years. A few days ago the touch panel seemed to go dead and so did the LED. After pushing the buttons several times the motor kicked on, but the washer behaved strangely. The LED displayed what looked like Klingon.

After looking through the Repair Parts Lists with its exploded view of the washer components, I narrowed the problem down to either the power module (part # 9744031), the console assembly which includes the button touchpad (part # [white = 3384101], [bisque = 3384150], [black = 3384100]), or the dual light display a.k.a. LED (part # 3383825).

I took the washer apart because I was told I can't return the power module and it costs roughly $150 at my local appliance repair shop. In looking at everything, the power module is the most likely candidate. The LED is a separate unit and is powered by the power module. The buttons are the same way. Since both of those separate components are behaving strangely, my best guess is the power module is not powering either of them correctly.

Also I found this link:

I hope this helps someone.

Posted on Nov 18, 2008

  • 1 Answer

SOURCE: Kenmore Elite Dishwasher- The touchpad

can you post the rest sequence? i would love to try this!

Posted on Aug 24, 2009

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Most of the time the panel buttons stop working because grease gets between the outer panel and the contacts underneath. Disassemble the door and if you need to carefully peel back the outer panel, use some paper towels to remove the heavy grease, then using a Q-tip and some rubbing alcohol clean the back of the panel and the surface contacts on the board, then re-assemble.

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I have the same dishwasher. I have found that this dishwasher had a control panel problem. After the dishwasher finishes washing you will noticed that the small green lights stay illuminated. Over time this causes the wire ribbon that connects the control panel to the circuit board to become burnt. I have already replaced my control panel once and now it has done it again. i am about to have to order another control panel. That is going to be another $140 dollars out of pocket. The part number for the control panel is( AP4365240). If you have the same dishwasher as I do it should be correct, Open the front door and look on the inside left and you will see the model of the dishwasher. Mine is MDC4650AWB1 Yours may be slightly different. look on the front of the control panel to see if it reads from left to right. High temp wash or extra rinse, sanitize, heated dry, start/cancel, delay, and cycle select. Since the dishwasher is designed poorly and the lights do not go off after drying, if you can after the dishwasher finishes with it's washing and drying be sure to open the door for about 2 min and the lights will go out by themselves. Then you can close it back. This will allow your dishwashr to last longer without the wires burning out. To verify that it is the control panel after you carefully remove it take a look at the wire ribbon that runs from the control panel to the circuit board. Here is a quick class on how to remove the control panel. open the door and on both sides you will find 4 star tip screws. remove them and seperate the door from the backing. After that you will need a socket to remove some hex tip screws that holds the control panel to the door. be sure to remove the black box that contains the circuit board. take the cover off and carefully disconnect the wires. the wire ribbon that connects the control panel is a little tricky. You have to seperate the plastic connector block and the ribbon will slide right out. after you remove it go to and you will be able to order the part online to replace it. Be careful not to drop any of the screws and also pay attention to the door latch when you move it to the side while you work so that you do not break it.

This is a response to another similar question but it looks like the same prob. I have found that you cannot just get the buttons you need to get the control panel assembly. Iit it the "flex buttons" they are stuck on by some type of adhesive to the plastic panel. I found that if you just peel off the buttons it messes them up. you need to remove the plastic panel in order to disconnect the control panel from the circuit board.

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1 Answer

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