Question about Acer Extensa 4620-6456 Notebook

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I installed crystal eye webcam driver but when i double click for open the camera but errors come '' camera not found ''

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You don't say what OS you are using, but if you are using vista or Win7, try to right click on the program icon and go the 'Compatibility' tab and select 'Run this program in Windows XP SP2 Compatibility Mode'.
You can also try removing the device from Device Manager and let Windows Update reinstall the drivers for it.

Good luck!

Posted on Mar 21, 2011

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Driver webcam crystal eye


Crystal Eye is a webcam application included with some Acer laptops.
Laptops that have the Crystal Eye WebCam application installed also have a camera built in to the monitor.
Crystal Eye can adjust the camera's brightness, contrast and color intensity, and capture photos.
If you removed the Crystal Eye WebCam application from your Acer laptop on accident, you can download the software from the Acer website and reinstall the application to your PC.

Click "Start." Click "Control Panel." Input "device" into the search box. Click "Device Manager."
Expand "Imaging Devices."
Double-click the Web camera to find the name of the manufacturer.
Go to Acer Support.
Select "Notebook" from the "Select Your Product" menu.
Select the notebook's product line, then select its product model.
Click "Confirm."
Click the "Applications" tab.
Select an operating system from the "Operating Systems" drop-down menu on the far right.
Scroll to "Camera." Download "WebCam Application."
Use the manufacturer information found in Device Manager to determine which vendor to download from.
Save the file to the desktop.
Double-click the file to run the setup for the Crystal Eye WebCam.
Follow the on-screen instructions to complete the installation.
Acer supporthttp://support.acer.com/us/en/default.aspx
Click start control panel view devices and printers you should see your webcam from there
if you are have trouble with your webcam
Click start control panel administrative tools computer management device manager scroll down image devices you could see a yellow question mark?
right click to reinstall drivers or update driver xp
Click start right click on computer select properties device manager scroll to image devices expand right click to update driver in W7
http://download.cnet.com/2000-20_4.html
on the home page you should see a search tab just type in what you are looking for
IE: webcam name webcam driver you might have to try a few times to get it right
software if you dont have the driver you will need to download one here rather doing a driver hunt which can take hours
http://download.cnet.com/slimdrivers-free/3000-18513_4-75279940.html
Windows XP/Vista/7/8
It might take some time being a freeware driver solution
note: it will find all of your outdated drivers
this is a free driver solutions
This will automatically search for and find the correct driver
you will have to update every driver individually once you update you might be asked whether you
want to restart or make a system restore point click no to both of these then continue updating each driver free then restart once all of the drivers have been updated
Some webcams and programs require additional software, although that should be installed with the webcam if things are right.
But is does not harm to check if your Java, Flash and Quicktime software are installed and up to date.
But certainly check your DirectX software, since all video applications, including webcams, use DirectX for video processing.
Try downloading the latest DirectX version and install it (Windows XP: DirectX 9.0c - Windows Vista: DirectX 10).
http://windows.microsoft.com/en-US/windows7/Which-version-of-DirectX-is-on-your-computer

Jun 20, 2013 | Acer Aspire 5315 Notebook

1 Answer

I have an Acer Aspire 5738 with built in webcam(crystal eye) that has stopped working. I assume its a driver problem, my device manager shows one error Windows has stopped this device because it has...


Crystal Eye is a webcam application included with some Acer laptops. Laptops that have the Crystal Eye WebCam application installed also have a camera built in to the monitor. Crystal Eye can adjust the camera's brightness, contrast and color intensity, and capture photos. If you removed the Crystal Eye WebCam application from your Acer laptop on accident, you can download the software from the Acer website and reinstall the application to your PC.

Click "Start." Click "Control Panel." Input "device" into the search box. Click "Device Manager." Expand "Imaging Devices." Double-click the Web camera to find the name of the manufacturer. Go to Acer Support. Select "Notebook" from the "Select Your Product" menu. Select the notebook's product line, then select its product model. Click "Confirm." Click the "Applications" tab. Select an operating system from the "Operating Systems" drop-down menu on the far right. Scroll to "Camera." Download "WebCam Application." Use the manufacturer information found in Device Manager to determine which vendor to download from. Save the file to the desktop. Double-click the file to run the setup for the Crystal Eye WebCam. Follow the on-screen instructions to complete the installation.
Acer support
http://support.acer.com/us/en/default.aspx Click start control panel view devices and printers you should see your webcam from there if you are have trouble with your webcam Click start control panel administrative tools computer management device manager scroll down image devices you could see a yellow question mark? right click to reinstall drivers or update driver xp Click start right click on computer select properties device manager scroll to image devices expand right click to update driver in W7 http://download.cnet.com/2000-20_4.html on the home page you should see a search tab just type in what you are looking for IE: webcam name webcam driver you might have to try a few times to get it right software if you dont have the driver you will need to download one here rather doing a driver hunt which can take hours http://download.cnet.com/slimdrivers-free/3000-18513_4-75279940.html Windows XP/Vista/7/8 It might take some time being a freeware driver solution note: it will find all of your outdated drivers this is a free driver solutions This will automatically search for and find the correct driver you will have to update every driver individually once you update you might be asked whether you want to restart or make a system restore point click no to both of these then continue updating each driver free then restart once all of the drivers have been updated Some webcams and programs require additional software, although that should be installed with the webcam if things are right. But is does not harm to check if your Java, Flash and Quicktime software are installed and up to date. But certainly check your DirectX software, since all video applications, including webcams, use DirectX for video processing. Try downloading the latest DirectX version and install it (Windows XP: DirectX 9.0c - Windows Vista: DirectX 10). http://windows.microsoft.com/en-US/windows7/Which-version-of-DirectX-is-on-your-computer

Feb 21, 2013 | Acer Aspire Notebook

3 Answers

How to install acer crystal eye webcam?


i have a acer crystal webcam but i dont have the cd to it my big sis lost it how can i get it to get that for my laptop

Mar 07, 2011 | Acer Crystal Eye webcam

1 Answer

I have my own acer ASPIRE 4745 laptop. my acer crystal eye webcam is not found. what should i do?


Access Camera Assistant Software:


a. On the taskbar double-click the Camera Assistant Software icon , or from the Windows® Start menu, point to All Programs, Camera Assistant Software, and then click Camera Assistant Software. The Camera Assistant Toolbar location briefly displays on the desktop.

b. On the Camera Assistant Toolbar, click the Start Camera button and click on the icons on the software.

If the the above steps are not working, then follow the below steps:


You can reinstall the WebCam drivers from the Acer recovery management, to do so:

Start Menu> All Programs> Acer erecovery management> Restore> Restore Application & Drivers> Contents> Select Acer Crystal Eye and install it


OR


Got to http://gd.panam.acer.com/home/

Select the computer model

Select Operating System

Click Drivers

Select Camera (Crystal Eye) and download it.

Once downloaded install it on your computer.


If still facing the issue, then you may need to perform full system recovery, to do so please follow the steps mentioned below


You can restore the computer back to factory default,to do so, follow the below steps: Turn OFF the computer, now as soon as you hit the power button, keep on holding "Alt" key

& keep on tapping "F10" key, i.e Alt+f10, it will open the recovery console, select full factory restore and follow onscreen instruction.

NOTE: This will erase all the datas on the computer.

Dec 06, 2010 | Acer Computers & Internet

1 Answer

My acer crystal webcam is not working


Right click My Computer and select Properties. Click on the Hardware tab, then click on Device Manager. Expand out the Imaging devices. If Acer Crystal Eye webcam is not listed, proceed to Acer's website to download the drivers for the webcam specific to your Acer's make/model.

If Acer Crystal Eye webcam is listed, double click on the Acer Crystal Eye webcam listing. This opens a properties box. Check that the Device usage is set to "Use this device (enable)." Select the Driver tab to check on the driver's status. Choose to update the driver. This might fix it. If not, return to the General tab and click the Troubleshoot button.

Aug 27, 2010 | Computers & Internet

2 Answers

How do you start acer crystal eye webcam


Pls check whether the drivers r install or not. if not then first of all install the drivers for crystal eveyclick on start then click on my computer and acer crystal eye webcam will show up then click on the camera.

Jun 19, 2009 | Computers & Internet

1 Answer

Crystal eye webcam not found


Make sure that the usb drivers do not have conflick right click on my computer and go to propertys open the device manager and see if there are any conflick of driver unistall the camera and drivers for the camera restart the laptop ad the setup disk and follow the prompts to reinstall the drivers if you dont have a setup disk download the driver and put them on a disk ,if you install from a disk you will have less chance of conflick than you would if you just down load and install from the internet.

Mar 15, 2009 | Acer Aspire 5315 Notebook

4 Answers

Acer crystal eye webcam


After weeks of trying to install my Acer Crystal Eye Camera on an Acer Aspire 6920 with a fresh vista install, I have finally solved this problem.

The error I was getting when trying to install the drivers:

"Could not install device. The required section was not found in the INF."

The problem is a missing registry key for Imaging Devices.
Here's how to fix it:

1. Start Menu > regedit.exe
2. Expand HKEY_LOCAL_MACHINE
3. Expand SYSTEM
4. Expand CurrentControlSet
5. Expand Control
6. Expand Class (and keep it highlighted/selected) 7. Edit > New > Key
8. Rename the key to: {6BDD1FC6-810F-11D0-BEC7-08002BE2092F}
9. Open the key, in the right hand side double click (Default)
10. Rename the Value Data to: Imaging Devices 11. Reinstall device drivers and you're done!

May 11, 2008 | Genius VD3000022 Webcam

3 Answers

Acer Extensa 5420-5687 Crystal Eye webcam


I had the same problem with the Extensa 5420-5687 as well, I went to the device manager and found my crystal eye webcam (there was a yellow exclaimation point on it) I tried to update the driver software by having it search automatically for the software, but it just said that it was up to date...that still didnt fix my problem. So i tried browsing my computer for the driver. I picked "let me pick from a list of drivers on my computer" I then clicked on "Acer crystal eye webcam" then i hit next, it then installed the updated driver. After that my webcam worked again!

Apr 29, 2008 | Computers & Internet

24 Answers

Acer Crystal Eye Web Cam


APPCRASH
if you saw something like this on your vista. try to remove all subfolders from folder my pictures. on mine it works
(see screenshotfa5d811.jpg)

Nov 07, 2007 | Acer Aspire 5610-4648 Notebook

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