Question about Motorola Mobility RAZR V3

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Backlight not turning on when phone is turned on (Razr)

Whenever i turn my phone off and back on, the backlight won't turn on.

I can still recieve calls, turn up my volume, and do anything else i regularly could, it's just that the screen won't turn on (thus limiting my ability to really do anything).

Turning the phone on and off can take hours (if not days) before the backlight eventually decides to turn back on.

I think it may be a battery problem...but i have no idea.

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  • Anonymous Aug 03, 2008

    I have exactly the same problem the display screen is completley blank I can receive calls but thats about it as I cant see any texts or dial out.

  • Anonymous Aug 03, 2008

    when i turn the phone on 13 out of 15 times the screen is black but i can hear it turning on and can still use speed-dial can still turn it off. 1/15 times it turns on displaying the manufacturers logo but freezes it also displays the logo on the outside screen to but i flip it close and it goes black like the other 13 times... the other time it boots as if it were working fine but if i: 1) flip it closed, 2) dont use it before the backlight dimms..... it yet again blacks out... i believe that it was messed up when i charged it using a moto charger, turns out it wasnt for the phone but for something like a bluetooth headset... any help here would be appreciated.

  • bocaj24 Aug 11, 2008

    blank screen have this problem with 3 of my rzr3s



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There is a small cable, inside the phone, near the hinge, that can come loose or unplugged. You should have this checked out by someone who can service it. For them it's a simple procedure of reinserting the cable fully.

Posted on Sep 26, 2008


I had a pink razor and i would turn my phone on and off a thousand times and the screen would be anywhere from blank and white to multicolored dots. So i took it to my verison store and when the guy looked at my phone he said it was water damage... I never dropped my phone in water and he said it could be something as simple as talking on your phone in the rain. I could still recieve calls and when the screen would work i could use it normally but if you look at the battery and there's a red circle/dot thing it's probably water damage.

Posted on Aug 10, 2008


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