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Got a new drum/toner, installed according to directions, but not getting the "replace drum?" or the "accepted" LCD prompt....

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  • 8 Answers

Ur questions is not really complete, but let me help.

if u are using HL2130/2140 series series:
while the printer on
1. open the front door
2. press the only one button at the printer till all the lights on
3. let go the button
4. close the door
(to test print report- pres the button 3 times)

if u using dcp/mfc series
whilee the printer on
1. open the door
2. press the clear button
3. "replace drum?" press yes---dcp up arrow, mfc button nomber "1"
4. close the door, ready to use

the replace toner sign will appear every +- 12k pages. u dont have to replace the drum with the new one as long as the results is still good

once u perform that and after few pages (below 50pages). it means u need to change the corona wire

Posted on Jul 12, 2014

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1 Answer

I HAVE REPLACED TONER WITH THE CORRECT BROTHER TONER CARRTRIDGE AND THE MACHINE KEEPS TELLING ME TONER ERROR AND REINSTALL DRUM UNIT..HELP


Hi there,

Below are instructions that I have found from the internet. Hope that they will help.

  • Open the front cover of the printer.
  • Hold down the Go button for 4 seconds until all the LEDs light up. Then release the Go button
  • Remove the drum unit and toner cartridge assembly.
  • Replace the drum unit and toner cartridge assembly back into the printer.
  • Close the front cover of the printer
  • Your drum unit should now be reset
  • MFC / DCP PRINTER SERIES

    1.Remove the drum unit and toner cartridge. Wait 1 or 2 minutes.
    2.Replace the drum unit and toner cartridge into printer.
    3.The error message "Change Drum Soon/Drum end soon" will continue to appear if the drum counter was not reset when you replace the drum unit.
    4.To clear this error message, you need to reset the drum counter as instructed below.
    5.Make sure that the machine is turned on.

    For MFC users: To confirm you are installing a new drum, press 1. For DCP users To confirm you are installing a new drum, press the Up Arrow key

    7.When the LCD shows Accepted, close the front cover.
    8.Your drum is now reset.

    Resetting the drum unit will not improve print quality. It only resets your drum and allows you to continue to print. You decide when to replace the drum unit not the manufacturer!

Feb 24, 2015 | Brother MFC-8860DN Printer

1 Answer

How to reset " replace drum" for brother MFC-7860DW


Time to really order a new drum and really replace with a new one.
Resetting the drum unit will not improve print quality. It only resets your drum and allows you to continue to print. You decide when to replace the drum unit not the manufacturer!

1.Remove the drum unit and toner cartridge. Wait 1 or 2 minutes.
2.Replace the drum unit and toner cartridge into printer.
3.The error message "Change Drum Soon/Drum end soon" will continue to appear if the drum counter was not reset when you replace the drum unit.
4.To clear this error message, you need to reset the drum counter as instructed below.
5.Make sure that the machine is turned on.
6.Press Options.
To confirm you are installing a new drum, press 1.
7.When the LCD shows Accepted, close the front cover.
8.Your drum is now reset.

Jul 30, 2014 | Brother MFC-7860DW Laser All-In-One

1 Answer

How can I remove the drum from the printer?


Replace the drum unit.
Description:
Follow the procedure below to replace the drum unit.

The Brother machine has separate consumables the toner cartridge and the drum unit. Verify you replace only the drum unit and not the toner cartridge. If you want to know their difference, refer to "What is the difference between the toner cartridge and the drum unit?"

Caution Do NOT use flammable substances near the machine. Do NOT use any type of spray to clean the inside or outside of the machine. Doing this may cause a fire or electrical shock.
spray1.gif Caution
  • While removing the drum unit, handle it carefully because it may contain toner. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once.
  • After you have just used the machine, some internal parts of the machine will be extremely hot. When you open the front or back cover (back output tray) of the machine, DO NOT touch the shaded parts shown in the illustration. If you do this, you may get burned.
hot.gif
  1. Open the front cover.
replacedrum_01.gif
  1. Slowly take out the drum unit and toner cartridge assembly.
replacedrum_02.gif Caution
  • We recommend that you put the used drum unit and toner cartridge assembly on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.
  • To prevent damage to the machine caused by static electricity, DO NOT touch the electrodes shown in the illustration.
static_elect.gif
  1. Push down the green lock lever and take the toner cartridge out of the drum unit.
Note Discard the used drum unit according to local regulations, keeping it separate from domestic waste. Be sure to seal up the used drum unit tightly in a suitable bag so that toner powder does not spill out of the unit. If you have questions, call your local waste disposal office.
Caution
  • Wait to unpack a new drum unit until immediately before you put it in the machine. Exposure to direct sunlight or room light may damage the drum unit.
  • To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations.
notouch_01.gif
  1. Unpack the new drum unit.

  2. Put the toner cartridge firmly into the new drum unit you hear it lock into place. If you put the cartridge in properly, the green lock lever will lift automatically.
Caution Make sure that you put in the toner cartridge properly or it may separate from the drum unit.
replacedrum_03.gif
  1. Clean the primary corona wire inside the drum unit by gently sliding the green tab from right to left and left to right several times.
Caution Be sure to return the green tab to the home position (1). If you do not, printed pages may have a vertical stripe.
replacedrum_04.gif
  1. Put the new drum unit and toner cartridge assembly in the machine.
replacedrum_05.gif
  1. Press Clear/Back.

    For MFC users:
    To confirm you are installing a new drum, press 1.

    For DCP users:
    To confirm you are installing a new drum, press the Up Arrow key.

  2. When the LCD shows Accepted, close the front cover.

Jan 09, 2012 | Brother MFC 7840W Printer

1 Answer

I just installed a new drum and toner cartrideg last week and the error message says drum is near end. Should the toner cartride be replaced?


Hi there,

After replacing the drum and toner you may need to reset the drum life of the machine. This is how to reset the drum life:
Open the front cover where the drum and toner are located. Press the clear/back key. Lcd should show Replace Drum? Then press 1 for yes. Lcd should show accepted. Close the front cover the press stop/exit. Lcd now should show the date and time.
Hope this helps. Rate if it works. Thanks

May 02, 2011 | Brother MFC-8460N Laser Printer

1 Answer

Unit has about 20k copies. Just replaced toner and drum. Keep getting "drum error", and tells me to take out drum and slide blue tab back and forth, which I do. Then when I put the drum back...


Install the drum unit and toner cartridge
assembly in the machine.
Press Options.
To confirm you are installing a new
drum, press 1.
When the LCD shows Accepted, close
the front cover.

If this doesnt correct it after installing the new drum return it to the store you got it from and get a new one could be defective

Jan 06, 2011 | Brother MFC-7220 All-In-One Laser Printer

1 Answer

The toner tray will not pull out from the machine


Replacing the Toner Cartridge
The MFC can print up to 6,000 pages using a high yield toner cartridge. When
the toner cartridge is running low, the LCD shows TONER LOW. The MFC is
supplied with a standard toner cartridge that must be replaced after
approximately 3,000 pages. Actual page count will vary depending on your
average document type (i.e., standard letter, detailed graphics).
Discard the used toner cartridge according to local regulations. If you are not
sure of them, your local Sanitation Department. Be sure to seal the toner
cartridge tightly so toner powder does not spill out of the cartridge. When
discarding used toner cartridges, keep them separate from domestic garbage.
We recommend that you clean the MFC when you replace the toner cartridge.
1 Open the front cover and pull out the drum unit.
Place the drum unit on a drop cloth or large piece of disposable paper to avoid
spilling and scattering the toner.
2 Hold down the lock lever on the right and pull the toner cartridge out of the drum
unit assembly.
Caution
Handle the toner cartridge carefully. If toner scatters on your hands or clothes,
immediately wipe it off or wash it with cold water.
3 Unpack the new toner cartridge. Place the used toner cartridge into the
aluminum bag and discard it according to local regulations.
 Wait to unpack the toner cartridge until immediately before you install it in the
MFC. If a toner cartridge is left unpacked for a long period of time, the toner life
is shortened.
 You can use only a genuine Brother toner cartridge (TN-430 or TN-460), which
is specially formulated to ensure top print quality. Using another brand of toner
cartridge may void your MFC’s warranty. Warranty coverage does not apply to
problems caused by the use of 3rd party Toner, 3rd party Toner Cartridge or 3rd
party Drum unit.
4 Gently rock the toner cartidge from side
to side five or six times to distribute the
toner evenly inside the cartridge.
5 Remove the protective cover.
6 Insert the new toner cartridge in the
drum unit until it clicks into place.
7 Clean the primary corona
wire inside the drum unit by
gently sliding the blue tab
from right to left several
times. Return the blue tab to
the Home position ( )
before reinstalling the drum
unit assembly.
Reinstall the drum unit and close the
front cover.
Replacing the Drum Unit
The MFC uses a drum unit to create print images on paper. If the LCD shows
CHANGE DRUM SOON, the drum unit is near the end of its life and it is time
to purchase a new one.
Even if the LCD shows CHANGE DRUM SOON, you may be able to continue
printing without having to replace the drum unit for a while. However, if there
is a noticeable deterioration in the output print quality (even before CHANGE
DRUM SOON appears), then the drum unit should be replaced. You should
clean the MFC when you replace the drum unit. (See page 21-18.)
Caution
When removing the drum unit, handle it carefully because it contains toner. If
toner scatters and your hands or clothes get dirty, immediately wipe or wash
with cold water.
WARNING
Just after you have used the MFC, some
internal parts of the MFC are extremely
HOT! So please be careful.
The drum unit is a consumable item, and it is necessary to replace it periodically.
There are many factors that determine the actual drum life, such as temperature,
humidity, type of paper and how much toner you use for the number of pages per print
job. The estimated drum life is up to 20,000 pages. The actual number of pages your
drum will print may be significantly less than these estimates. Because we have no
control over the many factors that determine the actual drum life, we cannot
guarantee a minimum number of pages that will be printed by your drum.

Oct 02, 2009 | Brother MFC-9840CDW Laser Printer

3 Answers

Replaced Drum still says "Replace Drum Soon". How do I reset on a Brother 7420?


Reinstall the new drum unit, keeping the front cover open. Press OPTIONS. Press 1 when the display shows REPLACE DRUM? 1.YES 2.NO ACCEPTED. Close the front cover.

May 28, 2009 | Brother MFC 7420 All-In-One Laser Printer

3 Answers

Replaced drum fax 2820


Hi, #'s 6, 7 and 8 below explain how to reset the drum indicator.
Hope that helps...
Lbcoaster

How do I replace the drum unit?
Description:
Follow the procedure below to replace drum unit.
CautionDo NOT use flammable substances or any type of spray to clean the inside or outside of the machine. Doing this may cause a fire or electrical shock.
spray1.gif Caution
    Just after you have used the machine, some internal parts of the machine are extremely HOT! Never touch the shaded parts shown in the illustration.
chap1142.gif

  1. Open the front cover and pull out the drum unit and toner cartridge assembly.
Caution
    To prevent damage to the printer from static electricity, do not touch the electrodes shown below.
all_sf_15.gif
  1. Hold down the lock lever on the left and pull the toner cartridge out of the drum unit.
Note
    • Discard the used drum unit according to local regulations, keeping it separate from domestic waste. Be sure to seal the drum unit tightly so toner powder does not spill out of the unit. If you have questions, call your local waste disposal office.
    • Wait to unpack the new drum unit until immediately before installing it. Place the old drum unit into the plastic bag.
all-ug-13.gif
  1. Unpack the new drum unit.
  1. Reinstall the toner cartridge into the new drum unit. If you put it in properly, the lock lever will lift automatically.
all-ug-16.gif Caution
    To avoid print quality problems, DO NOT touch the shaded part shown in the illustration.
    If you accidentaly touch the shaded part, wipe the surface with a dry lint-free soft cloth.
drum_2000.gif
  1. Install the drum unit and toner cartridge assembly in the machine.
  1. Press Options.
lcdwaku54.gif lcdwaku62.gif
  1. To confirm you are installing a new drum, press 1.
  1. When the LCD shows Accepted, close the front cover.
Related Models FAX-2820, FAX-2910, FAX-2920, MFC-7220, MFC-7225N

Aug 02, 2008 | Brother IntelliFax-2820 Laser Fax

1 Answer

Brother MFC-8840C


Centre of machine is not one door but two, the first is the maual bypass tray but you can open the whole front. Then you are where you can put toner and drum in/out. Once front is open just pull entire black insides of printer slightly up and towards you, whole unit now removed is drum and toner, unclick ((blue tabs) toner from drum unit ..fit it to new drum, reinsert it, before you close the door, turn on the machine and Clear, 1. Now close the door.

LInk if paste fails


Title:
How do I replace the drum unit?
Description: Follow the procedure below to replace drum unit.



Caution
    Do NOT use flammable substances or any type of spray to clean the inside or outside of the machine. Doing this may cause a fire or electrical shock.
spray1.gif Caution
    Just after you have used the MFC, some internal parts of the MFC are extremely HOT! So please be careful.
zl2mfc_04763.gif
  1. Press the cover release button and then open the front cover.
  2. Remove the old drum unit and toner cartridge assembly. Place it on a drop cloth or disposable paper to avoid scattering toner.
    zl2mfc_037.gif Caution
      To prevent damage to the printer from static electricity, do not touch the electrodes shown below.
    zl2mfc_038.gif
  3. Hold down the lock lever on the right and pull the toner cartridge out of the drum unit
    zl2mfc_03964.gif Note
      Discard the used drum unit according to local regulations, keeping it separate from domestic waste. Be sure to seal the drum unit tightly so toner powder does not spill out of the unit. If you have questions, call your local waste disposal office.
  4. Wait to unpack the new drum unit until immediately before installing it. Place the old drum unit into the plastic bag and discard it according to local regulations.
  5. Reinstall the toner cartridge into the new drum unit
    Caution
      To avoid print quality problems, DO NOT touch the shaded part shown in the illustration.
      If you accidentaly touch the shaded part, wipe the surface with a dry lint-free soft cloth.
    drum_5100.gif
  6. Reinstall the new drum unit, keeping the front cover open.
  7. Press Clear/Back.
  8. Press 1 and when the LCD shows Accepted, and close the front cover

Dec 20, 2007 | Brother MFC-8840D All-In-One Laser Printer

1 Answer

Toner cartiage and drum replacement


Go to menu to reset drum settings. I think you leave the front cover open press the right arrow then 1 one the lcd shows replace drum then after the lcd says accepted close the front cover.

Dec 18, 2007 | Brother MFC 9700 All-In-One Laser Printer

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