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My DVD Drive don't work - AMD IC Power CN5560 Notebook

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Posted on Mar 21, 2011

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Need for info?
Does it accept the DVD but not mount it?
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Check your DVD settings in system preferences.

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My cd driver isnt working and device manager says: Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19) have an hp probook...


Most cd/dvd's don;t use a driver they rely on a atapi common driver. Usually when you get problems it means the drive itself is the issue. For now what I would try is simply to go under /control panel hardware manager and delete the drive then reboot. Windows will detect the drive and should re-install the device information and correct the registry.

Sep 12, 2011 | HEWLETT-PACKARD ProBook 4520s

1 Answer

The dvd plays but there is no audio, just crackling sound.


If the audio works good otherwise (you can play some Windows sounds or go on Youtube and play a clip), then you likely have a partially bad DVD drive. I've seen partially bad DVD drives that had done exactly that. Don't know what model HP you have, but HP usually puts out its service manuals on its website and getting a DVD dive replaced yourself shouldn't be overly difficult. Best place to buy a replacement drive would be on eBay, and anything other than a DVD-write should be pretty cheap ($10-$20); DVD-writers cost slightly more.

Sep 08, 2011 | HP Computers & Internet

1 Answer

The eject button on the DVD drive diesn't work I know about paper clips but I really don't want to do that every time I use the NEW DVD drive (it does eject through the software)


This tells me that the DVD drive is functional but the Drive tray is not opening when you push the button. This in turn shows that the button is faulty. As the drive is New you have the option to claim warranty support, I suggest you claim warranty support as soon as possible.

Take care!
damnor01

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Nexxteck dvd driver downloads. my dvd is usb pnp rw dvd, it doesn't play movies automatically


This is not an issue with the drive. The drive is not what tells your pc to play movies automatically. Anyhow, I don't know what version of windows you are using, but if you click start-help and then type in 'auto play' it will show you how to change the settings so movies will play automatically. Also, if you don't have it already, install VLC media player.....it plays pretty much any video files.


Hope this helps!

Joe

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1 Answer

My DVD drive has suddenly stopped working. When you put in a DVD the drive makes a noise like it's about to boot up, but then it doesn't boot up. Windows explorer is showing that there is a DVD drive, but...


1. If you have AnyDVD installed this will happen if you don't have it running in the backgorund. 2. If you're not using AnyDVD, mostly likely your drive has gone bad but you should try to uninstall the device and its drivers first, power down your computer pull the drive, boot up you computer so it sees that it's gone, then power down your computer, reinstall the drive, reboot the computer, let windows auto-detect and install the drive and its built-in drivers then go online and find the most updated drivers and firmware for your model of drive. The manufacturer's website will have them. If after you install the new drivers and it still doesn't work it's definitely ready to be replaced.
Good luck!

Apr 03, 2011 | Compaq Computers & Internet

1 Answer

My disk drive is not working i am trying to down load a new program and when i put the disk in it will read it and then error appears


Hi saratrought, if Windows XP runs and you have read problems in CD/DVD drive try to read another disk, if any other disk work fine then you need to copy your CD/DVD info (or program) in another new disk.

Or just use Windows Explorer to try copy all data from CD/DVD disk to a New Folder in your Hard Drive and then from that location you can try to install your program, if your data don´t copy well then again i tell you that it´s your disk not your CD/DVD drive.

Sorry by bad english.

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