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How do I get in touch about a faulty Toner Cartridge I have just bough Toner cartridge-K CLP-K300A/ELS S/N: G169BOJB 102701T The drive gear on the front of the cartridge was seized and broke the spindle when I put it in the Printer

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  • Samsung Master
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Contact Samsung we site has phone numbers to contact

Posted on Jan 02, 2015

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Posted on Jan 02, 2017

davidmamian
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SOURCE: Put a new toner in, now says "paper jam"

There is little of paper in printer. Take the toner out and with very attention see, it must be in taht place, from where the paper going out, or that place from where taking paper, it can bee small paper.

Posted on Oct 28, 2012

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2 Answers

The printer refused to print, while giving me a "replace black toner" message. The toner did not feel empty, but I replaced it anyway. There is a brand new toner in the printer, but I am still getting an...


it is a typical new problem for samsung printers. you have to reset the printer. it is a pretty tricky thing to reset this type of printers because you can "blow" it up. try find a local workshop, or a specialized person to do this

Jan 25, 2010 | Samsung CLP-510 Laser Printer

2 Answers

How to refill toner cartridge for Samsung CLP-315


Yeah actually theres "something" about this particular toner cartridges...check this out: http://sites.google.com/site/refillinstruction/Home/clp-310-refill

Jun 10, 2009 | Samsung CLP 315 Laser Printer

1 Answer

Gringing noise when printer boots up and when it prints


Probably worn gears for the rollers along the paper path or the gears that mesh with the imaging roller in the toner cartridge. Remove the toner cartridge and reseat it. Also look for any rounding of the gear teeth on any of the rollers while you have to cartridge out.

Mar 18, 2009 | Samsung CLP 300 Laser Printer

2 Answers

Smasung clp 300 will not print in blk


Hi,

check if your toner cartridge(s) is moving the toner supply spiral,
you can see it in hole where toner leaving bottle. (you must push the
valve in cylindrical output of cartridge inside about 20mm).
When you rotate anti-clockwise gear of cartridge, the spiral inside must rotate too.
My original toner has this broken and print was light.

You can have also bad developer unit, blade, or contacts, or printer electronic board.

Mar 07, 2009 | Samsung CLP 300 Laser Printer

2 Answers

Wrong clp 510 toner


samsung clp 500 toner cartridge can not use samsung clp 510
bcase clp 500 is without chip and clp 510 chip base cartridge so never u can user.

Dec 27, 2008 | Samsung CLP-510 Laser Printer

1 Answer

Samsung CLX-2160 All-in-One


That is the correct cartridge. It should look and work the same. Is this a Samsung cartridge or one from a third party, ie: Office Depot, OfficeMax?
Whenever you see metal on cartridges, that means it is a grounding point. I would take it back where you purchased it and have them compare it with another new one. Take your old one with you.


If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Aug 25, 2008 | Samsung CLX-2160N All-In-One Printer

1 Answer

Samsung CLP-300 Laser Printer


Try changing the printer toner cartridge first if not make sure that the paper of where the paper is stuck if under the toner cartridge check that there if there is any print on it and that it is entering the fuser section. If it has stopped at the fuser section then the possibility is that the fuser drive gear is broken or some teeth missing. If the paper is stuck before the toner cartridge then there maybe the pickup tyre dirty and not feeding correctly the other thing there maybe a sensor arm stuck down.

Try the above
Thanks J

Jan 19, 2008 | Samsung CLP 300 Laser Printer

1 Answer

Samsung CLP-510 Toner Bleed


The following can cause bands (vertical on a normal page)


Faulty Toner cartridge
Faulty Drum Unit
Faulty Transfer Belt
Contaminated Fuser
Damaged or dirty LSU glass

Jan 09, 2008 | Samsung CLP-510 Laser Printer

1 Answer

Toner and Imaging Unit issues


If this IS a CLP-510, first make an information confirmation print.
Press MENU, then press ENTER, and ENTER again.

Look at the counter for the imaging unit, is it a low count confirming that you have indeed replaced it ?
If not you will need to reset the counter.

Check the counters for the toner cartridges, and check the capacity of the cartridge. On a CLP-510 the image counter for the toner is held on the chip on the cartridge (which also identifies the capacity of the cartridge).

There have been some faulty (oiginal Samsung chips), and of course re-manufactured cartridge chips could fail (many re-manufacturers don' test their cartridges before dispatch, they don't have the facility to do so without starting the count on the chip (or 'bowing' the reset fuse on a CLP-500 cartridge). VERY few re-manufacturers can test these cartridges without starting the count.

Sometimes the 'replace xxxxx toner' messages are caused by toner on the three contacts on the side of the cartridge, or their mating contacts inside the printer. Rarely, this can be caused by a faulty circuit board.

Dec 20, 2007 | Samsung CLP-510 Laser Printer

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