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Suction using dyson normally is fine,but when using tools its as if the suction has reversed and there is no suction for the tools

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6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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SOURCE: Dyson Animal-suction loss

Had the same problem twice and washed the filter to no avail. Called Dyson to troubleshoot, and in one minute they had me removing the purple plastic noodle shaped piece towards the bottom on the side (the next time it was the silver noodle on the opposite side). Inside was a bent pen and tons of debris wrapped around it that slowed the suction. Poked the debris out, and it worked perfectly.

Posted on Sep 03, 2008

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  • 1 Answer

SOURCE: rotating brush will not turn on my Dyson DC07

Yes I had the same problem on my animal Dysom. There is a button on the top of the dysom that turns the cacuum on. Right beside that button is another one that turns on and off the brush!!! Good luck!!! I accidently one day bumped that button and couldn't get my brush to work but after troubleshooting it, that was my solution.

Posted on Jan 24, 2009

Samyfam
  • 379 Answers

SOURCE: When I turn on mt dyson is sounds normal. once I

With the DC14 in its upright position, and looking from the back, there is an access hatch just to the right and bottom of the dust canister. Remove this and check for any obstruction. With the hatch still removed, tilt the handle back (as if vacuuming a floor), and you should spot that the mechanism in to which the access hatch fits changes over from one hole to another. This is how suction is transfreered from the telescopic arm to the brush bar when the unit is taken out of the upright position.
With the handle tilted back, the hole you can see is one end of a flexible pipe that leads to the brush bar. Check for any blockage and/or foriegn objects. If there is no obvious problem, you'll need to check the other end of the pipe. You can do this by removing the toe plate on the bottom of the brush bar area. The plate is held by 3 or 4 half turn fasterners - a 5 pence piece is ideal for undoing these.

If still no joy, the only other thing it might be is that the brush bar isnt spinning - this isnt actually lack of suction, but without brush rotation any upright hoover is far less effieicnt at picking up bits from the floor. Brushes not spinning on a DC14 is quiet a difficult thing to fix on a DC14 as there are two separate rubber belts, one of which is hidden under a plastic cover. There is also a clutch mechanism between the belts that can cause problems some times.

Posted on Oct 09, 2009

Dysonteam
  • 167 Answers

SOURCE: no suction in the hose on dyson dc24

Hi its Darran at Dyson.

It sounds as though the hose is blocked. I would recommend following the blockage procedure. If this does not resolve the problem, please call our Helpline on 0800 298 0298, between the hours of 7am - 10pm, 7 days a week.

Kind regards
Darran
Dyson Customer Service

Posted on Apr 19, 2010

Dysonteam
  • 167 Answers

SOURCE: Dyson DC17 started making a louder overall noise

Hi there, from your description it sounds as though the machine has a blockage.

Try following the online diagnostics in the Support section on our website at www.dyson.com. Hopefully this will help you locate and remove the blockage causing this.

If you need any further help or advice, please contact our Helpline on 1866MYDYSON.

Kind regards

Darran
Dyson Customer Service

Posted on Apr 22, 2010

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1 Answer

Brush bar doesn't spin on dyson on dc39


Hi there, it's Jack at Dyson.

DC39's Trigger head floor tool is powered by a turbine, driven by your vacuum's suction. Following these simple checks should help you resolve any issues which could be preventing the brush bar from rotating as normal: http://www.dyson.co.uk/support/dc39/dc39-animal/machine-is-not-working/trigger-head-not-working/dc39-check-the-brushbar/dc39-check-triggerhead-tool

If you'd like further help from our experts after giving this a try, please get in touch with us directly by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU). If a replacement part is needed, we can also confirm if this is covered under your Dyson parts and labour guarantee.

Feb 24, 2015 | Dyson DC39 Animal Canister Vacuum

1 Answer

Poor wand suction


your cyclone assembly may need to be striped down and cleaned also remove the exhurst filter located under the bin.

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Wheres reverse suction


Uprights don't normally have a reverse suction.

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Can i reverse suction on DC08


Hi there,

Your DC08 is not designed to be used as a compressed-air blower, and we'd advise against attempting to use it for this purpose as it may cause damage to the machine.

If this is not what you meant, please email me with further details at askdysonUK@dyson.co.uk, as I may be able to help.

Alternatively, if you'd prefer to speak to one of our advisors in person, please call our Helpline on 0800 298 0298 (UK), or 1-866-693-9766 (US).

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

Mar 08, 2012 | Dyson DC08 Cylinder Bagless Canister...

1 Answer

I have a Dyson Telescope vacuum. Everything works fine, except the attachment used for floors. I can feel air and suction going through the attachment, but the brush doesn't rotate or move at all....


If you have suction as you say, the tool is faulty.
They come apart so you can clean them. remove all hair and debris from the roller brush (use a coin to split it using a quarter turn on the two/three screws). Try turning the brush with your fingers. If it is stiff, it needs attention to the bearings in the tool probably. If it turns OK, then the mini turbine inside is faulty -- replace the tool.

Feb 05, 2011 | Dyson DC14 Telescope Reach All Floors...

1 Answer

The suction is only coming through the handle for using the attachments and i can't get it to suction from the bottom.


Hi its Darran at Dyson.

Sounds like you have a blockage in the extension tube or floor tool. With the extension tube removed from the wand and floor tool hold it up to the light. you should be able to see if it is blocked.

We have online support at www.dyson.co.uk which you may find useful, or if you are still experiencing difficulties, please call our Helpline free on 0800 298 0298.

Kind regards
Darran
Dyson Customer Service

Apr 14, 2010 | Dyson DC05 Cylinder Bagless Canister...

2 Answers

No suction on wand of Dyson DC14 Animal


Hi its Darran at Dyson.

It sounds as though the wand handle is blocked. To check this, remove the wand/hose from the machine as if you were going to use it to vacuum the stairs. Switch the machine on and test the suction at the top of the wand handle with your hand. If the suction from the wand is poor, remove the wand from the hose and test the suction again from the top of the hose. If the suction here is good, then you know the wand handle is blocked. If the suction is poor at the hose, you can remove the hose from the machine and clear any blockages here.

For the full blockage procedure please visit the support section on our website at www.dyson.com.

Kind regards

Darran
Dyson customer Service

Jan 10, 2010 | Dyson DC14 Animal Bagless Upright Cyclonic...

1 Answer

Filters all seem clean and clear, suction is fine,but loud noise


Sounds to me it could be tha fan impellor.
This is vac's etc... email us if you need to.
vacs.etc@live.com

Nov 04, 2009 | Dyson DC14 Animal Bagless Upright Cyclonic...

1 Answer

My hose tools wont pick up. when hose tools unattached suction is fine and will **** my hand fiercely, but once tool attached no suction..... how am i gonna pick up cat hair from seats now?! its a dyson...


I have a DC04 and the hose tools are a open hole.The only reason they want pick up is they are blocked.If you say they are sucking your hand when not attached.Make sure the hose is not blocked by taking off the cover at the front.Allso check the cylinder rubber seal is sealing the dust container.Thats the only problem i had with mine.Good luck.

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