Question about HP Photosmart C5280 Printer

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Unable to scan document to my computer. Please help. Thanks Ron

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Hello and Welcome to FixYa!
may be you haven't set up it properly. Kindly start from here (With Solution Center) or here (With Windows utility), then proceed to further diagnosis and solution as well.

If you have any Confusion, questions or issues regarding your problem do tell me.
Thank you for using FixYa!, Keep visiting..

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Concerned, Nooh

Posted on Mar 21, 2011

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1 Answer

I have my lexmark multifonction ,i install it normally in windows 7 64 bit, i can print normally but i can not scan document please i need your help when i scan a document i receive this message unable to...


Please download and install the scan drivers on your computer from support.lexmark.com website. Make sure to properly filter the operating system and then click on the downloads tab, you may select the link under drivers "Complete drivers and software for setting up, configuring, and using your device" when you install you may customize and select the local scan drivers.

For further assistance, please contact Lexmark Technical Support.

Jul 18, 2011 | Lexmark X543dn Laser Color All-In-One...

1 Answer

I want to scan to my documents and the scan only scans to photo essentials. What do I do?


Hi,

How are you scanning it ? From HP Solutions Center or HP Director ?

Try this step.

Open HP Director or HP Solution Center.

Under Settings you will find Pictures/Document Scan
Below you will find option like File Type : Choose JPEG or PDF

Save it.

IF this does not work, the best option for you is to uninstall HP Photosmart Essentials from Add/Remove programs ( or Control panel - Programs and Features )

But however, by default the pictures/documents are still saved in MY Documents - My Scans folder even if the Photosmart essential pop-up after you scan

Regards,
Ron


* Please rate this solution with Thumbs up and Testimony to help us improve providing support

Mar 28, 2011 | HP Photosmart 4180 All-in-One Printer

1 Answer

Kodak ESP5 AiO Unable to scan to PC. Error code on opening Scanner 2106 Please advise,THANK YOU!


Please clarify a few things for me so I can help you solve this issue.

Are you trying to scan from the printer to the computer? (pushing the scan command on the printers keypad to send the signal to the computer)

OR

Are you trying to scan from the computer to the printer? (Using the scan options in your software by choosing "start" and then "programs" and opening your printers software to choose the scan option)

If your scanning from printer to computer (using the printers scan option on the keypad) and your getting an error code, chances are the problem is you have not set up your defaults in the printers menu yet. To scan from printer to computer, the printer needs to know which program you want your document to scan to in your computer. If its a text document, some people choose "Microsoft Word" and the scan fuction sends your item to that program and opens it for viewing on your computer screen.

There are different programs to use for each type of fax that need to be set up in advance in your printer to be able to scan from printer to computer. Send pictures to a photo editing software and choose the size and resolution you want as "default". Do the same for setting up text documents before you try and use this feature to eliminate the error code.

To configure your options to scan from printer to pc, push the "menu" button on your printer and use the up and down arrows on the printers keypad to move through the choices. Find the command similar to "scan options" and follow the prompts to set the defaults on handling text documents and pictures and then save your choices by pushing the "ok" button on the printers keypad.

Try scanning again with your computer turned on and open to the desktop. Push the scan button on the printer and see if it sends the image or document to your computer screen. It should warm up, then scan and show a preview on your screen for you to accept or reject. If this does not happen, please asnwer my questions as listed above and clarify what you see so I can help solve this issue right now.

Sep 27, 2010 | Kodak ESP 3 Multifunction Printer/ Copier/...

1 Answer

How do you scan a document then send it to an e-mail recepient?


MSword has this feature. As do some scanning programs.



Under FILE of MS word use Scan.. then when you have scanned USE FILE send email and attach the document

Otherwise scan the document and save it Open your email client( outlook) and attach the file to the addressed email

Please rate my help++++Thanks for using FIXYA
Please rate my help++++Thanks for using FIXYA

Jun 25, 2010 | Office Equipment & Supplies

1 Answer

Unable to scan pic to computer


Im not sure of this ..maybe the scanner driver has been corrupt ...uninstall all existing printer driver on your computer...and install a new compatible one..^_^.


May 11, 2009 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

I am unable to edit documents that I have scanned. I have tried to download the OCR driver but I am still having a problem. Please help


If you are scanning text as an image, the image cannot be editred, because the computer doesn't know the image is text.

You have to scan with OCR to edit text.

You can use PaperPort to add text to scanned images

May 08, 2009 | Office Equipment & Supplies

1 Answer

Unable to scan?


Thank youfor your help. I contacted Lexmark online support.

Thanks!

Jan 09, 2009 | Lexmark Office Equipment & Supplies

1 Answer

Sanner


TWAIN Driver and EPSON Scan Utility v3.04A

http://www.epson.com/
Hi, try this version just visit epson web site to download scanner driver.

Jan 13, 2008 | Epson Stylus CX3200 All-In-One InkJet...

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