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I have no files on my external hd, but show only 12 kb available memory. it is a 7 gb capacity supposedly

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If this is a used Hard Drive, it can be encrypted. In this case it's really hard to tell what kind of encryption software had been used, or the encryption password. If you are not worrying about the data, you can try to reformat it.

Hope this helps

Posted on Mar 21, 2011

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