Question about Logitech QuickCam Communicate STX Webcam

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Error installing Logitech Quickcam communicate MP s 5500 software

I'm using Windows XP and when I try to install the software for my Logitech quickcam an error message pops up on the screen saying, "Error 1720. There is a problem with this windows installer package. A script required for this install to complete could not be run. Contact your support personnel or package vendor."
Any help would be greatly appreciated!

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  • 4 more comments 
  • Bissell20 Sep 08, 2008

    i have the same problem. i've tried disabling my anti virus temporarily but it doesn't solve the problem. any suggestions? thanks.

  • Fpss Oct 03, 2008

    Same problem. I have diabled Virus protection and firewall. Can someone help?

  • dmama73 Dec 05, 2008

    me too!

  • Anonymous Dec 21, 2008

    no lo puedo instalar

  • pkppiyush Mar 26, 2009

    I have the same problem. Even no assistance from Logitech?
    Can some one help.


  • Anonymous May 09, 2009

    OMG SAME THING!!!

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Normal 0 Did you install the software with the camera connected to the computer? Disconnect the camera from the USB port and reinstall the software. When the program asks you to connect the camera, do so, and it should work. Hope this is of some help. Bud

Below is info for setting up Audio & Video to chat on line after you install , either Skype or a messenger program.


Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.
A. Skype Setup:
After downloading and installing Skype set it up as follows:

  1. Go to TOOLS, then OPTIONS, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if installed properly will come up and show a picture.
  4. Then on the bottom of the page click on Save.
The camera and audio should function properly. Your friends and Family will now see and talk to you.
B. Yahoo Setup:
After downloading and installing Yahoo Messenger set it up as follows:
  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.
When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud

Posted on Jan 13, 2009

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No audio on my logitech quickcam when i install it, it worked ok on my xp pc, but not on vista, i installed it with original cd, then tryed later with updates of logitech website, still no audio can you...


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sotware for cameras dont work for apple unless in UVC mode means plug and play. here is a list of cameras compatiable to apple computers.

amera Name P/N QuickCam E3500/E3560 860-000095 QuickCam Ultra Vision SE 860-000023 QuickCam Ultra Vision 861238 QuickCam Orbit/Sphere MP 861305 QuickCam Fusion 861304 QuickCam Pro 5000 861306 QuickCam Pro 9000 861464 QuickCam Pro for Notebooks 860-000026 QuickCam for Notebooks Pro 861303 QuickCam Communicate MP (S5500) 860-000106 QuickCam Communicate Deluxe (S7500) 860-000107 QuickCam Communicate Deluxe 861235 QuickCam Deluxe for Notebooks 860-000009 QuickCam Vision Pro for Mac 860-000143
QuickCam Orbit AF 860-000063

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Lost internet connection after installing software


Normal 0 Probably has corrupt driver.
Try disconnecting the Camera from the USB port and reinstall the CD software program. When the program asks you to connect the camera to the USB port, do so and it should work.
Hope this helps. Bud

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Webc am


FIRST, INSATLL THE DRIVER CD OF WEB CAM AND REBOOT UR COMPUTER. AND TRY IT...

IF U LOST THE CD. GO AND SEARCH THE DRIVER SOFTWARE DOWNLOADING IN GOOGLE SEARCH AND INSTALL IT.

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Windows XP wont recognize QuickCam S5500


Normal 0 Try disconnecting the Camera from the USB port and reinstall the CD or Downloaded software program. When the program asks you to connect the camera to the USB port, do so and it should work.
Hope this helps. Bud

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Logicon Webcam problems


Hi,

For Jrsmith210 :

Try using this :

http://www.logitech.com/index.cfm/support_downloads/downloads/?selectedcrid=492&selectedcid=3129#

Or

http://tinyurl.com/3j5nnv

You can get a manual from here :

http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/fattach_get.php?p_sid=O99QNy3j&p_li=&p_accessibility=0&p_redirect=&p_tbl=9&p_id=3610&p_created=1145058888&p_olh=0

Or

http://tinyurl.com/3tqaaq

Mac OS 10.4 or Above

To use a Logitech camera on your Mac OS X computer, please purchase a Logitech camera that is UVC compliant, this camera will have basic functionality for use with a third party application but no additional features will be available such as (Rightlight, Rightsound or Video Effects)

All UVC Complaint Webcams listed in table below

This article applies to the following platforms:
Macintosh OS X 10.4.9 - 10.5.2

The Logitech webcams listed below are UVC (Universal Video Class) compliant and can be used with operating systems which fully support this standard; including Mac OS 10.4.9 and above.

Please note that standard UVC drivers are provided by the Operating System and will provide minimal camera support only. Unique Logitech features, such as RightLight and Video Effects are not functional via UVC drivers.

Furthermore, we recommend the use of a full Logitech installation package, where available, for supported operating systems such as Windows XP and Windows Vista.

Camera Name                                       P/N
QuickCam Ultra Vision SE                 860-00023
QuickCam Ultra Vision                       861238
QuickCam Orbit/Sphere MP               861305
QuickCam Fusion                             861304
QuickCam Pro 5000                          861306
QuickCam Pro 9000                          861464
QuickCam Pro for Notebooks          860-000026
QuickCam for Notebooks Pro                861303
QuickCam Communicate Deluxe     861235
QuickCam Deluxe for Notebooks     860-000009
QuickCam Orbit AF                       860-000063

Try these, as the manufacturer's site is saying that the 3000 is not compatibl with Mac OS.

For Guest :

You can download the software from here :

http://www.logitech.com/index.cfm/480/3359&cl=in,en

Select the opeating system, download, install and use.

Good Luck.

Live, Love, Laugh.

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During the upgrade installation to QuickCam 11.5 the installer will hault and display error code 2738.

Solution
Windows XP user:
  1. Please visit the Microsoft website and download Window Scrip 5.6.
  2. After installing Windows Scrip 5.6, please reinstall QuickCam11.5.
Windows Vista Users:
  1. Click on Start Button
  2. Click on All Programs
  3. Click on Accessories
  4. Right click on the Command Prompt, select "run as administrator"
  5. At the prompt type "regsvr32 vbscript.dll"
  6. You will now get a message box saying "vbscript.dll" has been registered
  7. Reinstall QuickCam 11.5

This resolve the problem.
Sergio

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Which cameras are compatible with MSN 6.0?
Below is a list of cameras that are compatible with MSN 6.0:
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Note: If you are not sure if your computer meets these system requirements, please check with your computer manufacturer.
Where can I download MSN Messenger 6.0?
Click here to download MSN Messenger. Note: If you experience any problems downloading or installing MSN 6.0, please contact MSN for further support.

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