Question about Dell 5100cn Laser Printer

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Blue lines are appearing on the output from our Dell 5100cn printer. We are using white letter sized paper.

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This issues looking printer head problem. check the following Steps for cleaning printer head :

Click on the Start button if you have Windows XP. If you have Windows Vista, click the Windows icon that resides in the lower left corner of your computer screen.

Click on "Control Panel," then "Printers and Other Hardware." Finally click on "View Installed Printers or Fax Printers."

Right-click on the name of your printer and choose "Printing Preferences." This should open a new window; next look for a tab or button marked Maintenance, or something similar.

Find the button that says "Print heads" or "Clean the Print heads" and click on it. You may be asked to choose which print heads; choose them all if you are. Make sure there is paper and ink in your printer, and that it is turned on ahead of time.

Take out the page your printer has printed and see if there are any grids or boxes missing. If there aren't, then you can just exit the program--your print heads are not clogged. If there are grids missing, then click on the "Cleaning" or similarly worded button.

Once the cleaning process has completed, print another page to be sure that your print heads are no longer clogged. If they are still clogged, repeat Steps 1-5 until your printer is printing clearly.

Posted on Mar 22, 2011

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1 Answer

Dell Laser Printer 5100cn Load MPF Letter Plain 1 !


Are you trying to use the "MPF" (Manual Paper Feed) tray?

If you are then the manual paper feed tray is usually a fold down flap at the back of the printer. It only accepts on piece of paper at a time.

However, if you are just trying to print to the printer's default tray, then you need to check both the "Page Setup" in the application and the printer driver properties to make sure that you are calling the correct paper tray.

Don

Nov 18, 2009 | Dell 5100cn Laser Printer

3 Answers

Error Message on Dell 5100cn


check the page setting in the printer as well as in the print dialog box in the, if the problem persists then you have to send it for servicing

Apr 29, 2008 | Dell 5100cn Laser Printer

1 Answer

My Dell Color Laser Printer 5110 cn won't print. It keeps saying ''Load MPF Letter'' then ''Load MPF Plain'' then ''Load MPF 020-969


it's asking for paper in the manual Paper Feeder (MPF). Somewhere in your settings you have it printing to the MPF. Check the settings in the printer prefrences, the printer itself and the software you're using.
Cheers.

Sep 23, 2009 | Dell 5100cn Laser Printer

1 Answer

Extra Line when printing from a dos-based program


your printer paper size shorter than your PC dos-program print size setting, example: if use a letter size paper to print a A4 size file which should occur two paper go out..
so you need check your PC print setting or take a presetting paper size, make a size match between PC program and paper in printer .
hope you fix it, please take a rating let me know how much helped you thanks!

May 21, 2009 | Dell 5100cn Laser Printer

1 Answer

Printer does not recognize that there is paper in the tray


Using the printer panel; you need to change tray paper size from a4 to letter or the size you are using to print on.

  1. Press the MENU button.

  2. Press the down arrow until Tray Settings appears and press the return%20arrow%203100cn.jpg button.

  3. Press the down arrow until Paper Size appears and press the return%20arrow%203100cn.jpg button.

  4. Press the down arrow until the specific paper tray (Tray 1, Tray 2, or Multipurpose Feeder) appears and press the return%20arrow%203100cn.jpg button.

  5. Press the down arrow to select the specific paper size, and press the return%20arrow%203100cn.jpg button.

  6. Press the MENU button.

An astrick will appear to the right of the size paper that the printer currently has selected.

Apr 03, 2009 | Dell 3000cn Laser Printer

1 Answer

Dell 3100 CN printer...message on printer reads load tray


Cycle Power on the Printer
  1. Turn the printer off.
  2. Wait 10 seconds.
  3. Turn the printer on.
  4. Determine if the issue still occurs.
Verify There is Paper in the Tray

Verify the Paper Size
Look at the chart below to verify that the paper size meets the 3000cn / 3010cn / 3100cn-series specifications.
941802c.gif

Verify the paper size in the tray matches the size set in the 3000cn / 3010cn / 3100cn-series printer´s operator panel.

To verify the paper size in the tray matches the size set in the printer's operator panel, perform the following steps:
  1. Press the MENU button.
  2. Press the down arrow until Tray Settings appears and press the return%20arrow%203100cn.jpg button.
  3. Press the down arrow until Paper Size appears and press the return%20arrow%203100cn.jpg button.
  4. Press the down arrow until the specific paper tray (Tray 1, Tray 2, or MPF) appears and press the return%20arrow%203100cn.jpg button.
  5. Press the down arrow to select the specific paper size, as shown in Figure 1, and press the return%20arrow%203100cn.jpg button.
  6. Press the MENU button.
43d7cbe.gif

*1 Denotes country-specific factory default values.
*2 Available for the optional 250-sheet cassette only.

Figure 1 - Paper Size Chart





Verify the Paper Type Matches the Type Set in the Printer´s Operator Panel

To verify the paper type matches the type set in the printer's operator panel, perform the following steps:
  1. Press the MENU button.

  2. Press the down arrow until Tray Settings appears and press the return%20arrow%203100cn.jpg button.

  3. Press the down arrow until Paper Type appears and press the return%20arrow%203100cn.jpg button.

  4. Press the down arrow until the specific paper tray (Tray 1, Tray 2, or Multipurpose Feeder) appears and press the return%20arrow%203100cn.jpg button.

  5. Press the down arrow to select the specific paper type, as shown in Table 1, and press the return%20arrow%203100cn.jpg button.

  6. Press the MENU button.
91a7233.jpg
Table 1: Paper Type Chart

All media types that are not Plain 1 should be printed from the MPF only.


Verify the printing preferences on the Dell™ 3000cn / 3010cn / 3100cn / 5100cn-series printer.
To verify the printing preferences is set to print from the correct tray with the correct paper size, perform the following steps:
  1. Click the Start button, go to Settings, and click Printers and Faxes.
    The Printers and Faxes window appears.
  2. Right-click Dell Laser Printer 3000cn / 3010cn / 3100cn / 5100cn-series and click Printing Preferences.
    The Printing Preferences window appears.
  3. Verify the Paper Size drop-down is set to the correct paper size loaded in the specific tray to be printed from..
  4. Click the Paper Tray tab.
  5. Click the Paper Source drop-down menu and select the specific tray to be printed from.
    This sets the size and tray defaults.

Verify the Paper Size From the Printing Application Matches the Designated Printer Tray
To verify the paper size from the printing application matches the designated printer tray, perform the following steps:
  1. Open the application being used to print the document. (Example: Microsoft Word)
  2. Click File and click Print.
  3. Verify the paper size.

Verify the Paper Source From the Printing Application Matches the Designated Printer Tray
  1. Open the application being used to print the document.
  2. Click File and click Print.
  3. Verify the paper source.

Do not replace any printer hardware as this is not a printer hardware issue.

Nov 12, 2008 | Dell 3100cn Laser Printer

3 Answers

Dell 5100cn won't recognize mpf tray


Go to the printer web page by entering the IP address of the printer in an Internet Browser.
click Printer Settings menu entry
If the Substitute Tray value is not MPF Feed, click on the Printer Settings tab
Set the Substitute Tray value to MPF Feed
Click the button Apply New Settings, it will request the admin id & password for the printer.

In trying to resolve this issue, initially I set the Tray Settings to Panel Specified from Driver Specified at the printer's panel. Since the issue was resolved with this set, I just left it that way.


Nov 01, 2008 | Dell 5100cn Laser Printer

1 Answer

5100cn paper not stacking correctly in output tray


Hi MCRES,

I am attaching a photo for reference of the outer duplexer assembly of the 5100 printer.

00dec72.jpg
This the area just to the right of the yellow arrow is what moves the paper from the exit of the fuser to the top output bin. ( it also brings the paper back in when duplexing ).

Those are the rollers that I believe you are questioning, however, this unit is an assembly, and those rollers are not replaceable.

I can tell you however, that I have never had a situation that required those rollers to be changed.

What I would suggest is that you clean the rollers with a lint free cloth and rubbing alcohol.

Also check the printer while printing and try to observe that it is not actually the front edge of the paper coming out getting hung up on something ( even a small bur on the plastic ) that may be preventing it from exiting all the way.

Oct 27, 2008 | Dell 5100cn Laser Printer

1 Answer

Dell 5100cn paper not stacking in the top output tray


Hi mcres,

I believe that I addressed this issue on the repeat post you made on 10/27/2008.

the following is the answer I posted there



I am attaching a photo for reference of the outer duplexer assembly of the 5100 printer.

9b26aca.jpg
This the area just to the right of the yellow arrow is what moves the paper from the exit of the fuser to the top output bin. ( it also brings the paper back in when duplexing ).

Those are the rollers that I believe you are questioning, however, this unit is an assembly, and those rollers are not replaceable.

I can tell you however, that I have never had a situation that required those rollers to be changed.

What I would suggest is that you clean the rollers with a lint free cloth and rubbing alcohol.

Also check the printer while printing and try to observe that it is not actually the front edge of the paper coming out getting hung up on something ( even a small bur on the plastic ) that may be preventing it from exiting all the way.

Oct 23, 2008 | Dell 5100cn Laser Printer

2 Answers

Error Message on Dell 5100cn


you select the cassete of your printer it is saying to put paper by manual feed

Sep 11, 2007 | Dell 5100cn Laser Printer

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