Question about ACE Dimplex (r) Compact Electric Fireplace (DFP36430) Heater
There are several light bulbs that create the flame effect. However, it's unusual for all to go bad at one time. If you still have your Owners Manual, it will tell and show you how to access and change the bulbs. In the meantime, turn the Master ON/OFF switch to OFF and Unplug the unit from the wall outlet. Wait 12 to 15 minutes and plug the unit back in. Turn ON the Master ON/OFF switch and test each function one at a time. Hopefully, the time unplugged gave the unit time enough to reset itself. However, if this continues to occur on a regular basis, contact Dimplex USA, Technical Service at
If you want to Troubleshoot and access the bulbs yourself: Remove the Plexiglas from the front of the fireplace and carefully remove the logs. The ember bed below where the logs were sitting will lift out and you'll have complete access to the bulbs. The bulbs are 60 watt, small base, chandlier bulbs.
Hope this helps you solve the problem
Posted on Mar 21, 2011
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Posted on Jan 02, 2017
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