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I got a new deck second hand is what its looking like and it says enter security code well the person i bought it from is nowhere to found and Sony support will not help me out

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  • Timothy Otis Mar 21, 2011

    its a Sony XAV-60

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  • Master
  • 19,396 Answers

Hi.

There is no master code for Sony old decks. The only solution is sending it to the nearest service center to be reset.

Please try giving me the deck model. I will try if there is a way to unlock the unit.


Regards.

Ginko.

Posted on Mar 21, 2011

  • Ginko
    Ginko Mar 21, 2011

    Hi.

    Sony XAV-60 is an in car video system. The code cannot be unlocked with the in-car stereo standard procedure.

    This units do not use master code (Sony master was 4357). The code is unique, and it is stored in a database held by Sony. The code is retrieved (not calculated) using the unit serial number. Sony operators are not able to do this by phone, and the unit must be sent in for repair. A small fee will be required.

    At this point the most important thing is not the code, but finding the seller to com-prove the genuinity of the unit. After that you will decide if to take the $500 unit to the police, or to the nearest Sony store for a $40 unlock.

    Regards.

    Ginko.

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Programming/Erasing Personal Code
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The personal code does not substitute for the permanent factory set code. Either code can be used to access the vehicle. In addition, if a second personal code is programmed, it overwrites the previous personal code. To erase a personal code, carry out the following procedure:
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